Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 mei 2024

I would recommend this app. I was having issues understanding the process, and the assistance I received was awesome! Keep up the good work.

StoneGanics, LLC
Verenigde Staten
28 dagen gebruiken de app
15 april 2024

This App is the BEST App on Shopify.

Once your Influencers get the idea of it, you are going to make a lot of money and very easy to use.

HIGHLY RECOMMEND and very quick to reply.

Equisafety
Verenigd Koninkrijk
10 dagen gebruiken de app
15 april 2024

Great support, it helps me a lot, thank Evans

Ergofino GmbH
Duitsland
Ongeveer een jaar gebruiken de app
18 februari 2024

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Lash Boom
Canada
6 dagen gebruiken de app
Secomapp heeft geantwoord 17 maart 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

21 april 2024

I love this platform. it is very easy to use and customize and the customer service from Tommy has been excellent.

Patient Portal
Verenigde Staten
Ongeveer een maand gebruiken de app
21 maart 2024

Helpful, clear advice from Selina, thank you.

Gaucho Ninja
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
11 april 2024

Very helpful and quick with his responses. I definitely recommend!

Leafy Products
Verenigde Staten
Meer dan een jaar gebruiken de app
18 februari 2024

This app has done nothing for us. In the first few months something was missing. We were charged without getting notified that there was an issue. This was fixed. In the subsequent months still nothing was happening; we weren't getting any referrals or sales from this app. For us this app was waste of money. Maybe for other stores it works; looks like this app is getting high ratings. I don't know how. We didn't get much support to replicate other stores' success, if indeed this app boosted their sales.

Plantraw.com
Verenigde Staten
12 maanden gebruiken de app
Secomapp heeft geantwoord 25 februari 2024

Hi there. This is Stark from UpPromote support. It's sad that the app didn't work out well for you. Active engagement and motivation of affiliates are crucial for your business' success. UpPromote is a tool that you should utilize with proactive effort on your part as well. We do hope to get another chance to assist and help you with your affiliate marketing campaign.
Cheers!

27 april 2024

I have had really great experiences with their support team. This is one of the most important part for our business aside from the functionality the app has to offer.

I started off with Barney and was so impressed. Selina went above and beyond to help move things along today for us. We literally just launched our program.

Thank you for all your amazing and thorough help. You guys are so savvy with your app and did not waste time. Pro and efficient.

Amaterasu Beauty
Canada
3 dagen gebruiken de app
14 maart 2024

I have recently begun using this app, and have had several questions in order to ensure my affiliate agreements are correct while setting things up. Gwen was very helpful and gave me a lot of clarity as to the features, and how they may and may not integrate with other apps and my store. So far I am very pleased with the customer service received

nequalsone
Nieuw-Zeeland
9 dagen gebruiken de app
Secomapp heeft geantwoord 17 maart 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!