Avaliações (3 437)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de dezembro de 2023

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Fade Plate
Estados Unidos
2 months usando a aplicação
Questão respondida por Secomapp 25 de dezembro de 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

21 de dezembro de 2023

Barney is THE best! I needed some assistance with getting my UpPromote Marketplace listing live and Barney was so kind to help me out. He was courteous, efficient, and genuinely made me feel valuable as member. Thanks Barney!

Mia & Jade Luxe Beauty
Estados Unidos
24 days usando a aplicação
Questão respondida por Secomapp 22 de dezembro de 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

12 de dezembro de 2023

Amazing support services by Selina. She was very helpful and answered all my questions

Trabiz Store
Malásia
2 months usando a aplicação
Questão respondida por Secomapp 17 de dezembro de 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

13 de dezembro de 2023

Evans was very helpful and informative. They answered all of my questions.
Thank you Evans

Solkatt Designs
Austrália
About 2 months usando a aplicação
Questão respondida por Secomapp 25 de dezembro de 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

21 de novembro de 2023

perfect app it provided a lot of features to our store affiliate system.

Revitalash® KSA. Real Curl. Real Lashes.
Arábia Saudita
About 1 year usando a aplicação
Questão respondida por Secomapp 4 de dezembro de 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

22 de novembro de 2023

We have been using this app for two months now and could not be more happy.
It just works. It is well thought through and even though we still don't know all feautures the support has been extremly patient and friendly in helping us out. We have an issue or a question and receive a reply within minutes. It is really the best app for affiliate and network marketing.

alexandrarenke
Alemanha
11 months usando a aplicação
Questão respondida por Secomapp 4 de dezembro de 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

6 de novembro de 2023

Really good and gained lots more business

Rainbow Colours Site
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Secomapp 10 de novembro de 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

29 de novembro de 2023

easy to use

Star World Wellness
Estados Unidos
5 months usando a aplicação
Questão respondida por Secomapp 3 de dezembro de 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

28 de novembro de 2023

Such a bad Customer services , I tried many times to connect with them , there is no feedback , they mentioned they have 24/7 Live chat option , but after waiting few days , I still not able to find it

CUBIC
Hong Kong, RAE da China
5 months usando a aplicação
Questão respondida por Secomapp 4 de dezembro de 2023

Hi there. This is Stark from UpPromote support. We actually replied to your email but we received no response from you at all. We recently tried to reach you again. We hope you can check your mail box once again and give us another chance to assist you. Looking forward to hearing from you :)

3 de novembro de 2023

This is a Good features-rich app. The team is always prompt in supporting.

Vegan Dukan
Índia
Almost 2 years usando a aplicação
Questão respondida por Secomapp 5 de novembro de 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!