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This was my first affiliate app and it works pretty well. Coming from a design background I just really wish there was more room to customize emails and send affiliates emails outside of the approve/deny generic email. I've had to use another app to send the affiliated emails specifically. But other than that I love it!
Thanks for your feedback. About sending email, we've updated new email templates and launched a new feature that allows merchant to send bulk email with customized content to affiliate anytime. Please give it a try and tell us how you feel.
So far all fine, but 4 stars because: I'm only setting up, but this comes up all the time.... I'll get back to you.
Btw.. your templates for terms and services have quite a lot grammar mistakes :)
"Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
We will definitely review our sample Terms and Privacy policy to make sure they are correct in grammars.
Please feel free to reach us at support@secomapp in case you need a hand.
We had some issues on setup, but UpPromote resolved them quickly once we were able to communicate with their Tech Support. We are excited to start signing up new affiliates, and will continue to update this review as we experience issues or successes. But so far, so good.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must still be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
Having built our affiliate programme from the ground up it has been a good app for us to use.
There are some limitations with what is editable, anyone who signs up has no scope to change, amend their email address after sign up, this could be a handy edit.
We have used a lot of the features, we have yet been unable to use the chat with affiliates. Also when sending a bulk email you have no way to generate a list of the failed addresses. These would make big improvements to the service, but as a whole its very effective and the online chat is very useful.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve the issues you've been having. We'll reach out to you soon.
Cheers!
They are working on developing this app and so far, I really like the app. The technical support is excellent and timely. It was easy to set up and I am not a technical person.
After a slow start on support due to emails for some reason not reaching me the support has been supportive and very helpful. I am very new to affiliate marketing and learning each day with the help of my support.
Looking forward to the sales coming!
seems good and organized hope they keep up the hard work
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Uppromote customer service chat is SUPER helpful!! I couldn't find what I needed and they walked me through it in seconds@
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Just installed the app and completed the setup. I hope it does what it is supposed to do ! Nor sure how effective these Affiliates will be.
We are just curious to see how it works. We hope that you will send us a message when the free 14 days are over. Thank you.
Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
your current plan is free forever so you won't be charged :)
Please feel free to reach us at support@secomapp in case you need a hand.