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Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.
Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.
- Post-purchase surveys (PPS) that ask open-ended questions
- Survey builder configureable to ask intelligent follow-up questions in real-time
- Analyze responses to track customer sentiment, attribution, common themes, & NPS
- Ability to offer a discount code at the end of a survey
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
Bevat onvertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
CheckoutCategorieën
Formulieraanpassing
Enquêtetypen
Indieningsbeheer
Klantgedrag
Marketing en verkopen
Beeldmateriaal en rapporten
Prijs
Free
Gratis te installeren
Once installed, contact us to set up a pricing plan that works best for your business.
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd.
Recensies (3)
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
the Aftercare post purchase survey is awesome for customer research and marketing attribution! The team is very responsive and build new features super quickly. The platform is also easy to use. I'd definitely recommend for any brand looking to level up their analytics and zero party data collection!
I absolutely recommend this app to other ecom brand owners.
We're building our brand from scratch and it's extremely important to gather as much data as possible to really pinpoint why someone is purchasing our product.
I love the fact that it's right after checkout, most people are in a good mood so they don't really mind taking 2 minutes to answer the survey vs when we send it to their inbox 2-3 weeks later, they might forget to answer.
We've been getting really good response rates and valuable data.
The support team at Aftercare is amazing and quick to help and update me with new features.
I love the app and recommend it to anyone who takes ecommerce seriously
Great survey decision tree with AI open responses is so easy to use!
Ondersteuning
Aftercare kan al je vragen beantwoorden over Aftercare.
Ontwikkelaar
2261 Market Street STE 5809, SAN FRANCISCO, CA, 94114, US
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
17 juli 2024
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar.
Persoonsgegevens bekijken:
Klanten, winkeleigenaar
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Klanten
Naam, e-mailadres, telefoonnummer, fysiek adres, geolocatie, IP-adres, browser en besturingssysteem
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken en bewerken:
Klanten, producten, bestellingen, kortingen
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Klanten bekijken
Klantgegevens
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Producten bekijken
Producten or collecties
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Bestellingen bewerken
Bewerkte bestellingen or alle bestelgegevens van de afgelopen 60 dagen
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Kortingen bekijken en synchroniseren
Kortingscodes en promoties