レビュー (51)

総合評価
1.8
評価レベルごとの件数
  • 評価の24%は5つ星です
  • 評価の0%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の75%は1つ星です
2024年2月22日

Doesn't work for my store. Going round in circles with support for 6 months. "We can confirm that your account is currently undergoing compliance checks.
A member of our Compliance Team will be in contact shortly with the next steps via a separate email thread.
This case will be closed as you have reached out to the post-integration technical support."
"We've closed this support request. Your request was not able to be resolved today."

Lykalyte
ニュージーランド
アプリの使用期間:7ヶ月
2024年3月17日

What is wrong with this app? I can't do s***. The developer need to update the app. It's a simple fix. Don't be a developer if you're not gonna keep the app updated. I am still stuck at "add Afterpay to your store"

Belle Kloset
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年11月5日

Does not add afterpay options to my sites product pages

Twoday
ニュージーランド
アプリの使用期間:6ヶ月
2024年3月9日

It does not work! Still stuck at "Connect Afterpay account" "Processing" for 3 days.

ShapyWear
ニュージーランド
アプリの使用期間:約2ヶ月
2024年3月4日

It's a waste of time, the app doesn't work. Technology is so advanced that even new apps are working flawlessly on Shopify themes but a company of such a big stature couldn't afford to fix their app.

Garb Classics
カナダ
アプリの使用期間:34分
2023年11月15日

Didnt work

V's Beads
アメリカ合衆国
アプリの使用期間:10分
2023年3月4日

I wish I could give Afterpay a good review. I mean, it works...when it works.
But trying to reach someone at Afterpay when it doesn't work is a nightmare! No email responses. Just automated messages or blanketed responses from what appears to be a temporary intern. No real help at all. At this point, I'm looking for other options. This review is my last stitch effort to get someone's attention and a REAL response and solution to my problems!

Very Ashley
アメリカ合衆国
アプリの使用期間:2年以上
Afterpayが返信しました 2023年3月8日

We'd like to apologize for this experience and we are here to assist. Checking in with our team, we saw some of your inquiries coming through and have followed up via email.

Can you confirm if ashley@sh***ley.com is still the best email to reach you? I've hidden part of your emails to maintain your privacy.

編集日:2022年3月21日

We've been with Afterpay for 2 years now. First year - no tax invoice form and no response from the company. This year a tax form was sent out and it was COMPLETELY INACCURATE! *update 3/21* Afterpay had a representative reach out to me, however, they seemed a bit more interested in having me update their app and less interested in the tax form concerns.

Adept Cosmetics®
アメリカ合衆国
アプリの使用期間:2年以上
Afterpayが返信しました 2022年3月21日

Hi there, thank for being a part of Afterpay and growing your business with us. I just connected you and the team who managed tax invoice forms over email - let get to the bottom of this together.

2022年8月25日

Used to be good and worked well!. Now it doest work with my theme? and looks funny on product page now. not entirely happy

SpeedNation.co.nz
ニュージーランド
アプリの使用期間:2年弱
Afterpayが返信しました 2022年10月13日

Hi there, we are truly sorry about the interruption. Shopify 2.0 themes rolled out to some merchants earlier than we expected. As of yesterday, our app is compatible with 2.0 themes. Please do give us another chance and let our app help you with marketing Afterpay!

2023年3月4日

they are garbage. they don't even care about you. try yourself, have an issue and you will see how many months will take to have someone doing something. TRY BETTER BUSINESS BUREAU and small claim at online court if you need a resolution.

Rio Brazilian Boutique
アメリカ合衆国
アプリの使用期間:1年以上
Afterpayが返信しました 2023年3月8日

Thank you for your feedback. We appreciate your honesty and will take a closer look into your case. We will look back to see where we could have done better and provide the service our merchants deserve.