Afterpay

Afterpay

Preços
Instalação gratuita. Pode haver cobranças adicionais.
Classificação
1,0 (6)
Programador
Afterpay

Unlock new customer growth and add Afterpay as a payment method

Attract and retain millennial and Gen Z shoppers by offering Afterpay. Afterpay allows your customers to choose how they pay: in 4 installments over 6 weeks or with flexible monthly installments over 6-12 months. Join global businesses who use Afterpay.

Attract and retain millennial and Gen Z shoppers by offering Afterpay. Afterpay allows your customers to choose how they pay: in 4 installments over 6 weeks or with flexible monthly installments over 6-12 months. Join global businesses who use Afterpay. mais
  • Supercharge sales: Unlock larger baskets, better conversions, repeat purchases
  • Lower risk: Get paid upfront, reduce fraud and customer acquisition costs
  • Improve customer loyalty: Connect with Next Gen and offer flexible payment plans

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Opções de apresentação

Mensagens de pagamento

Preços

Free

Instalação gratuita

Variable and fixed fee per transaction

Todas as taxas são faturadas em USD. Ver todas as opções de preços

Avaliações (6)

Avaliação geral
1
Pontuação por nível de classificação
  • 0% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 100% das classificações são de 1 estrelas
5 de fevereiro de 2022

Not only has Afterpay not worked for my customers which was totally embarrassing, I have not received help after submitting several tickets. Even the Shopify Team has been more responsive in trying to assist with the issue. The only thing that happens once a customer selects Afterpay and then click Complete Order is a flash back to the checkout page. It doesn’t redirect to Afterpay for them to complete the transaction. I left GoDaddy because they didn’t off Afterpay only to get to Shopify and not have Afterpay to work. I’m losing sales while Afterpay customer support fails to respond. It’s been 4 days so far and I will be going to a different pay in 4 app if not resolved in the next few days. At this time I’m highly disappointed and frustrated!

STASH Fashion Boutique
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Afterpay 22 de dezembro de 2022

Thank you for your honest feedback and thank you for choosing Afterpay as your BNPL partner by proudly displaying us on your site despite the initial setback.

We want to apologize for the delayed response and for the impact our onboarding had caused to your business. We are constantly improving our support service for our merchants and will review with the team why we did not able to meet our SLA for your specific case.

20 de fevereiro de 2022

asked a question regarding international customers in canada and UK not having the ability to use afterpay on my website and no one ever answered my inquiry.

Moonstruck Crystals
Estados Unidos
4 months usando a aplicação
Questão respondida por Afterpay 22 de dezembro de 2022

We're sorry to hear no one ever responded to your inquiry and will send this feedback to our team for review. We are auditing our contact information online to ensure they are up to date so we are not missing questions from our merchants.

If you still have questions, please use this link below and we'll be happy to assist you!
https://afterpay.formstack.com/forms/global_merchant_technical_support

2 de julho de 2022

Support is almost non existent. The fees are far too high and there is no way in Shopify to pass those fees into the customer.

Rubenesque Rider
Austrália
4 months usando a aplicação
Questão respondida por Afterpay 22 de dezembro de 2022

Thank you for your feedback. I want to apologize for the lack of support you've received. We view our merchants as partners and we want to provide the best support experience. We'll be looking back on your case to see why you weren't given the proper attention.

31 de janeiro de 2022

I've been in contact for almost 2 weeks with Afterpay. I never got a resolution to my problem and I still haven't received payment from afterPay. I've spoken to 3 representatives and still after almost 2 weeks the issue hasn't been resolved. I can't get a straight answer from anyone and I keep getting copy a paste responses. All I am needing is for them to make sure the payments are going to the right account, I've supplied all information that was requested and still nothing. I've now gone 3 days and still no update.

Exceptional Creations with Toccara
Estados Unidos
3 months usando a aplicação
7 de junho de 2022

Terrible experience using this app - from the install to the uninstall, this was a nightmare and continues to plague my shop. I also had to pay a fee on a test charge which I am annoyed about. Even after uninstalling, the app continues to create rows of abandoned checkouts for no good reason. I wish i never installed. The customer service is slow and not very helpful. DO NOT INSTALL.

Slash Objects
Estados Unidos
2 months usando a aplicação
Questão respondida por Afterpay 22 de dezembro de 2022

Thank you for your honest review. We thank you for trying Afterpay and will use your feedback to improve our product and service. This is not the experience we want our merchants to have.

Assistência

Afterpay pode responder a qualquer pergunta que tenha sobre Afterpay.

Programador

Afterpay

La Trobe Street, Melbourne, VIC, 3000, AU

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

26 de agosto de 2021