AfterSell Post Purchase Upsell

I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly.

What really stands out about AfterSell is the sheer number of customizations available right out of the box. The platform is incredibly flexible, allowing for tailored upsell strategies that fit different business needs. On top of that, the support team provides helpful insights into how Shopify’s payment gateways work with post-purchase upsells, ensuring everything runs smoothly.

If you're looking for a powerful upsell solution with extensive customization options and an exceptional support team, I highly recommend AfterSell!

New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.

Old review:
No communication about the app literally being broken by the new Shopify checkout.

Lost revenue and now it doesn't even work.

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.

had a great experience with Lillian from support. She helped me to set up correct upsell flow and made sure I understood every detail. It was quick too!

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Lillian was very helpful and quick to respond to my need. I would definitely recommend this app and the team behind it!

Even with minimal post purchase upsells setup, this app will potentially charge you hundreds of $ as it's pricing is based on TOTAL orders, not orders where the app is actually deployed. For us, the return on the investment was not worth it. We spent hundreds in charges for this app in one month alone, which given that all it really does is apply a very simple post purchase script, seems ridiculous.

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done.

So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.