AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Recensioni (947)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 novembre 2024

The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.

EZ-Level
Stati Uniti
6 mesi di utilizzo dell’app
AfterSell by Rokt ha risposto 1 dicembre 2024

We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: support@aftersell.com. Looking forward to working with you 🙏

21 novembre 2024

support was helpful. they were having a super busy day so it was a little slow. Overal amazing support

Belena
Portogallo
3 giorni di utilizzo dell’app
AfterSell by Rokt ha risposto 1 dicembre 2024

We're so glad we were able to provide you great support and our apologies for the delay! We're working on improving our coverage to reduce wait times. Thank you for letting us help you grow! We love feedback so please let us know if we can assist with anything in the future 😁

20 maggio 2024

It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints.

The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.

EPIKO
Svezia
Circa un mese di utilizzo dell’app
9 gennaio 2024

App works well and has had a positive impact on sales.
Customer support is excellent.

Riff Raff Baby AU
Australia
Circa un anno di utilizzo dell’app
6 aprile 2024

Good first impression of the app. Easy to set up and great customer service!

Coolcase
Finlandia
3 mesi di utilizzo dell’app
3 dicembre 2023

Love the customer support from Patti! Only such a shame that it doesn't support Ideal/Klarna

Faire.Amsterdam
Paesi Bassi
9 mesi di utilizzo dell’app
AfterSell by Rokt ha risposto 5 dicembre 2023

Thanks for your honest review! :)

Unfortunately it's true that all post-purchase apps don't support these payment methods, as Shopify's Post-Purchase API doesn't support it.

As soon as Shopify supports these payment methods, AfterSell will too!

I hope you enjoy your time with the app, please let us know if you have any questions or concerns!

2 aprile 2024

good service.

lumielle
Canada
2 giorni di utilizzo dell’app
24 febbraio 2024

.

Velvetta
Finlandia
3 mesi di utilizzo dell’app
6 settembre 2022

Pierre was a great help! He is a cheerful customer support agent i believe. Helped me resolve my query real fast.

SilverwithSabi-offical
India
9 mesi di utilizzo dell’app
26 ottobre 2022

very good customer survice and good people working at the desk with very fast answer time back to me.

Made In TikTok
Canada
9 mesi di utilizzo dell’app