AfterSell Post Purchase Upsell
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.
I needed quick clarification regarding an Aftersell order I received, John was very helpfull to walking me through my settings and helped me to understand were the issue was...
Very usefull app for increase AOV, support its very effective with live chat. im veru happy with this app, i recommend
Lillian was great! Fantastic support - very helpful and fast. Love the app, its been crushing it for us. Must have!
Have only just added the app. So far the support staff are really great.
Hailey was very helpful with the setup.
elle est conviviale et répond à tous mes besoins en marketing. Le support est réactif, courtois et très rapide.
Merci à nos compatriotes canadiens ! Nous sommes heureux que vous ayez passé un bon moment avec nous et nous avons hâte de voir tous vos succès 😄
I recently started using AfterSell Post Purchase Upsell for my e-commerce store, and I couldn't be happier with the results! The integration process was seamless; it connected effortlessly with my existing platform, allowing me to get started quickly.
The customizable upsell offers are a game-changer. I was able to create tailored suggestions that perfectly complemented my customers' initial purchases. This personalization not only enhanced the shopping experience but also significantly boosted my average order value. I’ve noticed a marked increase in sales, and my customers appreciate the recommendations.
The user interface is intuitive, making it easy to track performance metrics and run A/B tests on different offers. I love being able to see what resonates best with my audience and adjusting my strategy accordingly. Plus, the automated follow-up emails have been a great addition, reminding customers of the upsell offers they might have missed.
Support from the AfterSell team has also been impressive. They’re responsive and offer plenty of resources to help optimize my campaigns. Overall, AfterSell has transformed my post-purchase process and has been instrumental in growing my revenue. I highly recommend it to any e-commerce business looking to maximize their sales potential!
Love the robust-ness of this AfterSell app. Much better than the other post purchase upsell apps we've used in the past.
Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.
Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns!
In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased.
This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order.
To prevent this confusion, we recommend:
1. Changing the text in the offer to emphasize an additional product is being added
2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order")
If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order.
If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing Support@AfterSell.app
Thank you so much, hope you have a great week!
Perfect post-purchase upsell app, very easy to set up and integrate and customer support is awesome!