Rezensionen (4.695)
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I didn't fully try the app yet, I'm in the setting up phase, but I can already see the shipped items getting synchronised without me doing anything. That's great. I also needed some help figuring out something, and within 2 minutes from opening a live chat, I had Shubham from the support team helping me out, solving the problem in no time. I can already see it's going to be easy to grow my business with Aftership. Thank you very much, guys. Keep it up like that
Good Customer support and resolution to the problem, appreciate sonali, really good work and very helpful!
This app help me very much every to manage my customer order tracking.
Buena, pero le falta el idioma en español y es confusa la confirguracion con mi pagina de shopify pero por lo demas bien
Easy to setup. I added a profesional tracking page on my shop. The support team are reactive & Professional. They are always available to unblock you when needed.
This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.
Great app. Great customer service. Love it. Works beautifully with my Shopify store. I love how it seamlessly integrates with with everything.
The app do the job for my dropshipping store, huge selection of carrier. Some are missing, but still an efficient app. I do recommend !
We think this is a fantastic product, which could potentially save us a lot of time.
Its potential to keep customers up to date with every step of the delivery process is what initially attracted us to the app.
You can also insert a tracking tool in your page. See it in action:
https://www.earbuddies.co.uk
bon service de support
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip