Rezensionen (4.695)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
24. September 2021

I didn't fully try the app yet, I'm in the setting up phase, but I can already see the shipped items getting synchronised without me doing anything. That's great. I also needed some help figuring out something, and within 2 minutes from opening a live chat, I had Shubham from the support team helping me out, solving the problem in no time. I can already see it's going to be easy to grow my business with Aftership. Thank you very much, guys. Keep it up like that

Couch Handicrafts
Australien
Mehr als ein jahr mit der App
29. April 2021

Good Customer support and resolution to the problem, appreciate sonali, really good work and very helpful!

Buggarie
Vereinigte Staaten
Mehr als ein jahr mit der App
22. März 2017

This app help me very much every to manage my customer order tracking.

Triplewiser
Vietnam
Mehr als ein jahr mit der App
22. August 2020

Buena, pero le falta el idioma en español y es confusa la confirguracion con mi pagina de shopify pero por lo demas bien

gymdesdecasa
Spanien
Mehr als ein jahr mit der App
Bearbeitet am 1. November 2021

Easy to setup. I added a profesional tracking page on my shop. The support team are reactive & Professional. They are always available to unblock you when needed.

Orazia™
Frankreich
Mehr als ein jahr mit der App
18. November 2015

This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.

Designer Intimates
Vereinigte Staaten
Mehr als ein jahr mit der App
24. Mai 2021

Great app. Great customer service. Love it. Works beautifully with my Shopify store. I love how it seamlessly integrates with with everything.

Blueberry Beauty Co.
Vereinigte Staaten
Mehr als ein jahr mit der App
Bearbeitet am 13. Mai 2019

The app do the job for my dropshipping store, huge selection of carrier. Some are missing, but still an efficient app. I do recommend !

Wood N Toys
Irland
Mehr als ein jahr mit der App
Bearbeitet am 30. Mai 2017

We think this is a fantastic product, which could potentially save us a lot of time.

Its potential to keep customers up to date with every step of the delivery process is what initially attracted us to the app.

You can also insert a tracking tool in your page. See it in action:

https://www.earbuddies.co.uk

Ear Buddies
Vereinigtes Königreich
Mehr als ein jahr mit der App
2. Oktober 2023

bon service de support

TECIN HOLDING
Frankreich
Mehr als ein jahr mit der App
AfterShip hat geantwortet 3. Oktober 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip