Rezensionen (4.785)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
13. August 2022

Ich verwende diese App aktuell und bin sehr zufrieden, ebenfalls mit der Integrationsmöglichkeit und allen Anpassungsmöglichkeiten.

YOADA
Deutschland
3 monate mit der App
21. November 2021

I was setting up the app and was trying to send a test notification to myself but it didn't work. Rohit and Riyaz attended to my support request. I love the fact that the app has a live chat support. You can't imagine how helpful it is to get support timely when there's a problem ... instead of sending email and waiting for hours for a response. Kudos to Aftership team for the amazing support. Riyaz was able to quickly identify the root cause and helped me to fix it. Very happy with the support team.

Wall Decor Story
Singapur
3 monate mit der App
2. April 2021

This is an amazing service i have used over the past year and recommend to everyone. the platform is easy to use also

Jedify Way
Vereinigte Staaten
3 monate mit der App
20. Februar 2016

After ship is a great tool. I would love to be able to potentially link multiple waybills to 1 after ship tracking item. So if I get a shipment that includes multiple orders, I can put the 1 tracking number that gets all of the products to my shop on the tracking page, and then "update" that same tracking link with a new tracking number that will be the waybill number from my HQ to the customer.

Also, I would love to be able to trigger API events to happen as soon as a product gets marked as "delivered". I want to integrate with a company called Picup which is essentially a local courier company. As soon as the waybill gets marked as delivered, that will make a new "picup" request which will notify a picup driver that the item is ready to be picked up. Possible?

Thanks,

Rob

Gold Film Gear
Südafrika
Etwa 4 jahre mit der App
16. Oktober 2016

Great app, simple to use, easy to sync and allows for enhanced customer experience and confidence.

Jazzyshirts
Vereinigtes Königreich
3 monate mit der App
8. Juli 2021

I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.

Noli-Fashion
Vereinigte Staaten
Etwa 4 jahre mit der App
AfterShip hat geantwortet 8. Juli 2021

Thank you for your valuable feedback.

I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip.

Please check your inbox, as you will be contacted via email shortly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you always experience the best customer support.

Regards,

Rupam Sarma Tamuli

Team AfterShip

4. November 2021

Efficient and helpful customer support! Reply within 3 minutes and very polite. Haven't experienced other functions yet but very good first impression:)

Bossy Baby Club
Sonderverwaltungsregion Hongkong
3 monate mit der App
2. Juni 2017

Aftership is awesome and the customers love it!!! Andrew is also very responsive and helpful.

Manor Of Living
Vereinigte Staaten
3 monate mit der App
18. Oktober 2021

I love this customizable delivery tracking and notification application. The support team really helped me set it up.

Sofiancy
Kanada
3 monate mit der App
4. Dezember 2021

This service improving your store quality. E-mails, sms, customizing, everything that you need is here.

Ledooze™
Spanien
3 monate mit der App