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Very quick and fine support. Recommended. Thanks........................................................
I never had to leave a bad review on any app until now. This app used to be good, until recently. It has a serious syncing problem like what other reviewers said. Many orders are not being synced - I found that out the hard way. Customers kept asking "Where's my tracking number?? Where's my item?? I wanna cancel the order!!" What a nightmare. Support for this app is virtually non-existent - emailed many times without any reply.
Love this app helps me keep track of all my shipping in one place and now I have the notifications set up, I hardly get any shipping queries from my customers. Also great customer support as well very friendly and helpful.
Very kind and problem solving CS team. - They helped me to fix issue with right direction. Thank you so much
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Ankush Kumar
Team AfterShip
So far so good, supports has been helpful thus far. Easy way to send SMS tracking info and provide a shipment tracking dashboard on our site.
Excelente apoyo para un mejor servicio al cliente
Seamless Shopify integration. The look of my tracking page is now in line with the rest of my store.
Great App! Fantastic! Thanks a lot
User friendly and accurate tracking app.
Works great to keep customers informed! Using Aftership on all our stores