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Great app. Online support is very donne Goodyear job. I propose to all new ceo to start with this app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
AfterShip Team
Bonne page de trackage de colis
Outil très ergonomique et facile à prendre en main
Service client très bien : disponible, rapide pour répondre Par contre les notifications d'email de fonctionnent pas. Notamment la première INFO RECEIVED qui est remplacé par la notif Shopify par défaut
Thanks for your valuable feedback. Kindly note that if you enable the notifications then it will not send notifications for previously added tracking number notifications will be sent for the newly added tracking numbers.
We have also sent a separate mail to you.
great app very easy to use, and the best part is that it's free
Great 24/7 customer support with capability to meet via Google Meet and do screen share to best resolve issues!
Edit: I still have loads of issues with Aftership, for weeks I have not been able to track my orders. Support always seemed to make excuses and ended up saying it was solved but it wasn't. Old: Having some issues with the app, current Postal Service not updating the details through this app. Support team has been kind and seems to be working hard to get this issue solved.
Thank you for sharing your feedback.
We apologize for the inconvenience caused. We have gone through the chat transcripts and we have sent you an email to discuss this further.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
AfterShip Team
Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are implementing our services, we will be helping you with upgrading the plan at affordable.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
i use this app to help my customers to track their products, good service and fast chat answers at any time...pick up a good plan,needs some use to get it all thanks
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.
have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.
I'm glad i installed aftership! It's helped me track my shipments better and it's taken away some of the headache i've had trying to keep track of everything. Recommend this app to anyone looking to make their shipment tracking that much easier!