Rezensionen (4.785)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
2. August 2022

Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per ...

Bottles & Burps
Vereinigte Staaten
Mehr als 3 jahre mit der App
AfterShip hat geantwortet 3. August 2022

We’re sorry to know that you are not happy with the app and new pricing plans.

We're in touch with development team to help you and get back to you soon by an email or chat.

...
10. Dezember 2022

This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No!
AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.

Cozy Nursery
Vereinigte Staaten
Etwa 3 jahre mit der App
AfterShip hat geantwortet 10. Dezember 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Could you ...

Bearbeitet am 21. Februar 2018

Excellent app! I used to spend A LOT of time tracking multiple parcels on multiple websites to ensure everything was going where and when it should. Now I can see all my shipments on a single webpage with clear status flags to tell me when all is well or where I need to chase things up.
And the developers even added a new courier for me when I flagged up that it wasn't on their system. How's that ...

Thatprotein
Vereinigtes Königreich
Etwa 3 jahre mit der App
Bearbeitet am 18. November 2020

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than ...

S Medio
Polen
Fast 3 jahre mit der App
26. Dezember 2013

If they figure out their damn sever blows and is always slow, I would give this app a 5 star rating.

Wellness Fitness and Nutrition
Vereinigte Staaten
Fast 3 jahre mit der App
Bearbeitet am 28. Februar 2020

Most apps cancel your subscription after you delete it from your Shopify site. These guys will happily keep charging until you find out for yourself. Reflects badly on the Shopify brand as well to let customers be shafted in this unscrupulous manner.

Ocha Co
Japan
Fast 3 jahre mit der App
Bearbeitet am 26. März 2019

This app does not provide my clients with their tracking information. I have used other apps that work better than this one.

EDIT: (26/3/2019) The app does not sync my orders successfully. Stay away if you want the app to do the work seamless.

For love For Dogs
Vereinigte Staaten
Mehr als 2 jahre mit der App
20. Juli 2020

Aftership has completely failed in tracking and destroyed our customers tracking last 6 months.

We would like to ban this group for ever.

They demand huge money to run small apps.

It is not worth to have it.

We are uninstalling this apps for ever.

Inaaz.biz
Indien
Mehr als 2 jahre mit der App
16. Mai 2020

IF I COULD GIVE A - SCORE I WOULD THE SUPPORT IS LAZY UN MOTIVATED. HAVING A COMPLEX ISSUE THEY REALLY COULDNT GIVE A SH...T

Floucia
Australien
Mehr als 2 jahre mit der App
AfterShip hat geantwortet 21. Mai 2020

Thank You for the review, may I please request you to kindly reply to the email sent and we can discuss any feature related complexity.

1. Februar 2021

TRASH TRASH TRASH BE WARNED!
So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores

99Jersey
Vereinigte Staaten
Mehr als 2 jahre mit der App
AfterShip hat geantwortet 1. Februar 2021

Hi,

Apologies for the inconvenience caused.

Give us a last opportunity to get all your issues resolved and make you a happy customer!

One of the experts will reach you in ...