Rezensionen (4.785)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
14. Februar 2014

Great functionality. Makes eCommerce truly global

FOLKBRIDGE
Indien
Mehr als 5 jahre mit der App
14. Januar 2014

Just added the app and haven't used it yet but have heard good things so I have high expectations!!

Halo
Vereinigte Staaten
Mehr als 5 jahre mit der App
14. Februar 2022

They have helpful customer service and are always available. We use the free plan and it works great.

Diabetic Warehouse
Vereinigte Staaten
Mehr als 5 jahre mit der App
AfterShip hat geantwortet 14. Februar 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

Bearbeitet am 16. Oktober 2018

This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.

Heaven Invading Earth 1
Vereinigte Staaten
Mehr als 5 jahre mit der App
19. Juli 2017

Just installed the app. Had a couple of questions so emailed support and they got back to me. It will now mean that we don't have to track for customers who want to know where their seat is outside of our Shopify/Aftership backend and app. This is a big time saver. We'll see how it goes and may in the future step up to include Afterhip's Premium capacity.

Blackdragonseats
Australien
Mehr als 5 jahre mit der App
21. Januar 2017

So far not happy with Customer Support.. I've sent 2 emails in 2 days with no response.. I like the App in general.. Shows many features for the free version

Ironfitwear
Vereinigte Staaten
Etwa 5 jahre mit der App
8. Mai 2014

very useful. If we can place our own shop logo on top of the tracking page, it will be better.

Garo Luxury Authentic Luxury Bags and Accessories
Japan
Etwa 5 jahre mit der App
10. Dezember 2013

This is exactly what we were looking for. Our customers love to track their deliveries. In fact, we just had a complaint from a customer who could not track his order. Hopefully AfterShip will avoid these complaints in the future and give as an edge in customer service.

Leggsington
Vereinigte Staaten
Fast 5 jahre mit der App
28. Januar 2014

excellent tool with few minor thing to tune :)

Lightpack
Vereinigte Staaten
Mehr als 4 jahre mit der App
28. August 2014

So far I really like this app! I did have a few issues getting it rolling but the gang at Aftership were very helpful and it now works perfectly. I would definitely recommend this app.

The Machined Apparel Co, Inc.
Vereinigte Staaten
Mehr als 4 jahre mit der App