Rezensionen (4.733)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
8. August 2017

Aftership has been awesome in helping our customers keep track of their orders and reducing customer emails chasing them up. Thanks guys :)

Eyetruffle Eyewear Store
Vereinigtes Königreich
16 tage mit der App
24. Januar 2022

I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!

Brianna S. Beautique
Vereinigte Staaten
16 tage mit der App
8. Januar 2022

The app is simple and gave you a good overview of your orders. We are just started on the free plan right now but it already gives you a fair access to customization to have a seamless customer service experience.

Best of France
Kanada
16 tage mit der App
19. Dezember 2019

Waste of time - stopped supporting my major courier, to quote their support "as of now".
Wasted couple hours setting it all up.
Installers beware - Royal Mail is not supported in this app "as of now"

Cavalor Direct
Vereinigtes Königreich
16 tage mit der App
25. September 2023

good

Shoppydor
Indien
16 tage mit der App
4. Februar 2023

Harsh was very pleasant to deal with and resolved an issue on my end very quickly. Looking forward to using Aftership from now on!

Graded Green
Vereinigtes Königreich
16 tage mit der App
18. November 2016

Must have for any store online.
Thank you so much!

perfumes.com.ph

Perfumesphilippines
Philippinen
16 tage mit der App
5. April 2023

Debashish Banerjee was very helpful and solved my issue, thank you for all your support ...............

Psychic Sisters
Vereinigtes Königreich
16 tage mit der App
Bearbeitet am 2. Dezember 2020

We subscribed to this app hoping to have tracking automation. so far it is not working as advertised. After taking extensive time to set-up the app it failed to notify our customer of their tracking updates once their items shipped. The customer received a tracking link from a Chinese tracking provider that our dropship supplier uses. We contacted support and it has been a struggle. The developer told us to email the tracking links and updates to our customers?! What??? We are going to uninstall this app. We hoped it would have worked as it was advertised.

CHUNKIE BABY
Vereinigte Staaten
16 tage mit der App
AfterShip hat geantwortet 2. Dezember 2020

We apologize for the inconvenience. It seems the notification was triggered via Shopify as notifications do trigger for "Shipping confirmation", "Fulfillment request" and the track URL will be sent as registered on Shopify.

We have sent you an email to discuss this further.

Alternatively, you can always reach out to us via the chat option available under your account or email us at support@aftership.com.(24X7)

Kind regards,
Mudit

3. Oktober 2021

Fast and responsive customer service. Very helpful. They helped me resolve my issue in a matter of minutes and answer my other questions as well.

Backyard-Comforts
Vereinigte Staaten
16 tage mit der App