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This has really freed up so much time because it has greatly reduced customer inquiries for an order update status. The SMS notifications for exceptions to delivery empowers the customer to manage the issues with shipping. It also gives you a great snapshot of the post shipping experience for your customers and identifies inefficiencies with certain carriers etc. I love this app.
ANOTHER UPDATE: THIS. APP. RULES. PERIOD. I honestly could not be happier with this app, I think it's a game changer and 100% recommend it to everyone I can. Andrew, one of the Founders, is a Class Act and super smart guy, and always gets back to me on very quick timing. My customers RAVE about the emails I send alerting them to the Status of their Shipments, and it gives us a chance to reinforce marketing messages to them. Keep up the great work guys. Ray Doustdar
www.buiced.com INITIAL REVIEW:
Overall, the concept of the App is excellent and something that I think is potentially an incredible value add to my shipping process at www.buiced.com. I currently use ShipStation as my solution for shipping my orders (they are excellent by the way), and so I feel like my process is very efficient. But, they do NOT communicate with my customers after sending the initial email that says their Liquid Multivitamin has shipped. I think this App could fill that role, and then allow more touch points with my customers so they rest assured that their product is coming to them. The installation was very easy, although for some reason it did NOT show up in my Apps section on my Dashboard right away. But it did pull the CURRENT orders that and NOT been delivered, and it was cool the way it showed all the steps that had taken place. I emailed the developers and suggested maybe a 14 Day Free Trail to really test out all the aspects, but regardless I plan on giving this a run. That would have made me give this 5 Stars, but again, it seems like a great App and worth seeing if it can help you track stuff, and also be a nice thing for your customers. UPS has something along these lines called MyChoice I think, and Amazon also it feels like sends me a few emails keeping me up to date as to the status of my Order. I like that, it makes me feel confident they are on it, and that my product is coming. If Amazon and UPS believe in this, so do I ! Great App Guys. Ray Doustdar
www.buiced.com
Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.
Easy to set-up with some great features
Aftership is one stop destination of logistics. Its support and service was awesome. Great user interface where we can track different carriers in one place and it leads the customer the best experience in shipment tracking. Even it turns our few customers into happy customers. I would recommend aftership as a best solution for ecommerce which deals with multiple logistic partners and Andrew plays a vital role in supporting me with Aftership.. Great Job guys..!
Our customers LOVE getting all of their shipping status updates throughout their order's progress from our store to its destination. It's one of the most frequently cited positives customers mention in reviews of our store. The pricing is very reasonable. We love Aftership as much as our customers do!
I used this app for many years and will continue to, they dont unexpectedly raise prices, and i'm not surprised they are top 10 on best shopify applications to download, it literally is the only of 3 apps that I care to use. IF YOU GET THIS APP, ASK FOR: Animesh if you want to raise sales, and see higher conversions, this gentleman REALLY goes above and beyond, like, I don't think any other application cares this much about my success!!
I guarantee if you download this, you will make your money ( it's free trial.. + so MUCH CHEAPER AND BETTER like.. impossible to find an app this good, they are obviously my go to for everystore, never write reviews but had to for Animesh !! <3 Best Staff, App, Top Tracking Order Lookup App, Etc! Like you can make a tracking custom domain page, and up to 50 orders are free !! Alphatox is a proud client for 7+ Years of After Ship and LOVES the APP!
Perfect for my business and reassuring customers
The app interface is great! Customer Service was extremely helpful in addressing some concerns that we had. Highly recommend!
Easy to use and integrated well into Shopify. Basically download the app and everything else happens instantaneous. Can put in your specific packaging materials and pretty straight forward from there.