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Thanks so much for your customer service from Debashish - very helpful and much appreciated!
This is a really great app. Even the free version has a lot of useful features. Glad I've found it!
Super helpful support team, Very response and guide us to setting up. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.
Great app! you can see it in action on my site: www.shoptropicdreams.com
i m very satisfied with services,
Very good feature. Our Clients love being informed about the delivery and all possible delays in it. Highly recommend!
Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...
Easy to install, good customer service, professional appearance on my site.
Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per month. Not sure what's wrong with this company, but I would avoid anything they build. You'll get progressively higher bills without explanation and then they will take away features you grew accustomed to in order to then turn around and offer them back to you for more money.
We’re sorry to know that you are not happy with the app and new pricing plans.
We're in touch with development team to help you and get back to you soon by an email or chat.
Also, pease accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Ankush Kumar
Team AfterShip
I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.