Arvostelut (4 775)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 9 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
Muokattu 19. joulukuu 2018

We were automatically billed after the free trial period expired without notice or the ability to select a pricing program. Even worse, they do not respond to support emails.

AngelLift
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
20. heinäkuu 2019

Support didn't assist, and couriers even with paid plan show the same 4 and haven't updated after purchasing.

Warehouse Markdown
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
18. marraskuu 2019

I used this app, it's so bad. I can't import my ship imformation. It's always failed. And there is something wrong about the sync with shopify, not all order s are sync.Some orders are missing.And I can't connect the customer service.

Nektom Watches
Hongkong – Kiinan erityishallintoalue
Noin 2 kuukautta sovelluksen käyttöä
22. maaliskuu 2018

I haven't used the app yet so i cant really give you a rating.

Liveluv Laugh
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
15. heinäkuu 2020

If you want to ruin your business, go with this app. Subscribed to a plan but the app didn't work. Support, as you can already read in this section, the slowest and literally talking no solution. Ended up paying for a non-working app. Switching to Tracktor. Bye

Hypuff
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
13. heinäkuu 2017

I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work so I decided to go with another company as their customer service can cost me my customers. I would say don't bother just link your site to a reputable site that will actually work just as long as they can track their orders that's all they really care about.

Summertime Fly
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
25. toukokuu 2017

Do not write a review until you have actually used the service and did a test run on your site. I did a test run and order a product from my site as a customer. Well, I clicked on the app to analyze everything, and guess what.... it doesn't open. I even tried to login from the actually site and not the app... well same thing happens. Last night I emailed support. Of course its the next day and no response. There also is no number to call or a live support or chat. This is freaking ridiculous! I hate to give bad reviews, but hey Im not too happy. Uninstall asap!

Love Action Change
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
20. heinäkuu 2020

bad connection. The app always get disconnected while i was trying to edit the email template. i need to refresh the page every time i need to edit something. :(

NECTA
Thaimaa
Noin 2 kuukautta sovelluksen käyttöä
19. helmikuu 2018

so far i am not impressed with it . the app is not reading an order that is placed in my store. installed the code , connected but doesn't see an order that was placed even though i manually synced the app twice. I don't know if its the app or if i missed a step. but there does not seem to be a tutorial to get a tracking code. The advertisement says automatically send tracking code to customers. but so far it doesn't even see orders, let alone find a tracking code. It's useless to me or anyone else. You need to explain better what the app is supposed to do cause i can't figure it out!

Smackltd
Kanada
Noin 2 kuukautta sovelluksen käyttöä
Muokattu 8. huhtikuu 2024

not sure why am being charged even after uninstalling it

Stylespeeds
Australia
15 päivää sovelluksen käyttöä
AfterShip vastasi 24. maaliskuu 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the charges applied to your account which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip