AfterShip Order Tracking

Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff

Really app is great, please work on support.... its very delay on response rest I don't have complain

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .

Andrew at AfterShip is awesome. I had a charge on my credit card and I emailed the company. I had an email back that same day explaining what it was for. After I wrote the review, he gave me a $10 credit!!

Easy and convinent to use with any order!

You can use the free plan, which is still very friendly for novice sellers. The customer service is very timely and friendly. I have not fully understood the function and will not comment temporarily.

L'équipe d'aftership prend le temps de vous expliquer tout étape par étape. c'est une aide précieuse. merci

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than, after I let them know about this issue, they changed something in their API I think and few days ago I realized that since 120 days at least (because I can't see any further history) they add my tracking numbers by French Post twice! Once it's added by Shopify integration and the second one is by their API. So I was overbilled for months! You better check your bills if they don't double your tracking numbers. And as a solution they told me to remove the Shopify integration so the tracking number would be added only once... What?! And what about other features for my store which this app should give me? And what about all my money which I already overpaid for all these months? They really don't even feel guilty for all of this and me, I feel robbed. So, after two years I have to uninstall this app because I don't trust these people anymore. Too bad. I'm switching to another app.

I liked everything about this app and the new features added with amazing customer service! must follow all the steps and test your emails so you know your customers are going to get they email to they main inbox. recommend this app to everyone. what I like the most is they help you till you succeed.