Arvostelut (4 775)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 9 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
19. joulukuu 2019

Waste of time - stopped supporting my major courier, to quote their support "as of now".
Wasted couple hours setting it all up.
Installers beware - Royal Mail is not supported in this app "as of now"

Cavalor Direct
Yhdistynyt kuningaskunta
16 päivää sovelluksen käyttöä
Muokattu 2. joulukuu 2020

We subscribed to this app hoping to have tracking automation. so far it is not working as advertised. After taking extensive time to set-up the app it failed to notify our customer of their tracking updates once their items shipped. The customer received a tracking link from a Chinese tracking provider that our dropship supplier uses. We contacted support and it has been a struggle. The developer told us to email the tracking links and updates to our customers?! What??? We are going to uninstall this app. We hoped it would have worked as it was advertised.

CHUNKIE BABY
Yhdysvallat
16 päivää sovelluksen käyttöä
AfterShip vastasi 2. joulukuu 2020

We apologize for the inconvenience. It seems the notification was triggered via Shopify as notifications do trigger for "Shipping confirmation", "Fulfillment request" and the track URL will be sent as registered on Shopify.

We have sent you an email to discuss this further.

Alternatively, you can always reach out to us via the chat option available under your account or email us at support@aftership.com.(24X7)

Kind regards,
Mudit

15. heinäkuu 2020

Support is the worst ever. App does not work (not import Tracking numbers from store) support does not react.

Healax
Alankomaat
15 päivää sovelluksen käyttöä
Muokattu 2. lokakuu 2020

It's a disgrace that Aftership's SSL certificate for custom domains comes at a $10/month price tag in addition to the plan's monthly cost. Especially since Let's Encrypt offers free certificates. Come on guys, your customers have been complaining about this since 2017... https://help.aftership.com/hc/en-us/community/posts/115007426087-HTTPS-on-custom-tracking-domain

Balto
Ranska
15 päivää sovelluksen käyttöä
13. syyskuu 2017

so uncortable. you have to change

Life Comfort
Yhdysvallat
18 päivää sovelluksen käyttöä
16. huhtikuu 2017

Uninstalled. It was not syncing orders correctly and the support team haven't responded to my request for help.

Lovemekitty
Australia
18 päivää sovelluksen käyttöä
7. joulukuu 2017

Had lots of issues as the App simply wouldn't work. Couldn't connect our shop, the App refused to load our orders, and couldn't update the custom tracking page to make it look like we wanted. We asked their support department to see if they could fix it but after at least 6 or 7 emails requesting help we gave up. Incredibly slow support despite automated reply emails re-assuring you they are looking at the problem. Even tried to contact their sales department but got no answer from them either. Wouldn't recommend at all.

Thedogbedshop
Australia
18 päivää sovelluksen käyttöä
Muokattu 7. lokakuu 2019

Makes great looking tracking pages. Support were helpful
Does not support UK's biggest carrier: Royal Mail.

After cancelling weeks ago + removing the app. Aftership has proceeded to deduct money for the new monthly period : OCT 6, 2019 – NOV 5, 2019.

Touch Plus
Yhdistynyt kuningaskunta
12 päivää sovelluksen käyttöä
7. syyskuu 2019

Only works with USPS. The orders get sync with Deutsche Post, but the status remains "pending". Useless for any one outside of the US.

SublimForever
Saksa
9 päivää sovelluksen käyttöä
AfterShip vastasi 10. lokakuu 2019

Hi, please check your email inbox.
Please confirm your availability for a call.

29. heinäkuu 2019

如果用了有的后悔去吧。首先你的物流信息并不会全部显示,只有满足三个条件的物流信息才会显示,哪三个条件我忘了,然后联系技术人员解决点事情,竟然回着回着就不回信息了。反正我这里是大概只显示了不到四分之一的物流信息,别说我打广告,我用TrakingMore也是信息显示不齐全,但是我联系客服人员和技术人员,人家很耐心的帮我给解决完了,AfterShip$99只给了2000个条数然后还得先扣款,不合适的话即使卸载了,钱也扣掉了,Tracking More$20却给了2500个条数,而且还是后付费的。说实话如果有零个星星我会给零个星星的评价。给一个星的评价都是高的。真的是垃圾。垃圾。垃圾。重要的事情说三遍。

Gogoii
Kiina
8 päivää sovelluksen käyttöä