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I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.
Great App and really easy to instal! Looks like it will be a great asset to my T-shirt business- Rotten Cake Clothing Co
Aftership is literally the simplest way to start shipping products.
So happy I found this, customer support is great as well! Must Try
Clean and easy to use layout! Creates direct links to custom ship page for customers.
Love it. The app is useful and it intergrated well to my website
L'équipe d'aftership prend le temps de vous expliquer tout étape par étape. c'est une aide précieuse. merci
I liked everything about this app and the new features added with amazing customer service! must follow all the steps and test your emails so you know your customers are going to get they email to they main inbox. recommend this app to everyone. what I like the most is they help you till you succeed.
Great to know this app is integrated with Correo Argentino. Only app out there that really integrates most of latin american courriers. Thank you!!
I AM USING THIS APP FOR 9 MONTHS ALREADY, unfortunately, THERES NO COMPETITION TO THEIR SERVICE SO IM "STUCKED" WITH THEIR TERRIBLE-AWFUL CUSTOMER SERVICE. 1. THEY HAVE SO MANY BUGS AND PROBLEMS WITH SHIPMENTS, THEY HAVE WRONG MAPPING OF WHAT STATUS THE PACKAGE SHOULD BE, THEY MAP PACKAGE THAT IS READY TO PICK UP AS "IN TRANSIT"
I WORKED WITH THEIR DEVELOPERS 4 TIMES ALREADY TO CORRECT THE MAPPING, THE PROCESS WAS TERRIBLE AND SO DIFFICULT, I ALWAYS HAD TO CHECK ON THEM AND PUSH THEM TO WORK AND FIX THEIR BUGS... 2. A GUY NAMED "MANISH" WHO IS A CUSTOMER SERVICE GUY, WAS HONESTLY A NIGHTMARE TO WORK WITH... FOR ALMOST EVERY QUESTION, NEED AND BUG I HAD HE JUST IGNORED AND SAID: "Is there anything else I can assist you ?"
IM EXTREMELY NOT RECOMMENDING ON THEIR APP.
I can see that you are not happy with the bugs and shipment issues of AfterShip and the service provided by one of the support staff. I know how frustrating it can be – let’s see how we can help.
Please note that we always try to provide the best support and I sincerely apologize for the experience that you had while using our app.
Your feedback has been registered, as we are constantly striving to make your experience better with our application.
One of the senior members will be in touch with you in order to answer your queries. We will work to resolve the problem.
We have 24 hours online customer service. You can also send an email to our support team at suppport@aftership.com.
Regards,
Rupam
Team AfterShip
Great app. And their support is amazing! Solved my issues with an incredible speed and with gentle talking.