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I was setting up my store and running a little behind. Aftership increased my free trial an extra 7 days to get my store running.
This app has worked GREAT since I had it installed; I noticed the Shipping Details immediately after I shipped the last order. No more worrying about whether my shipment is lost in the mail or just taking forever to reach the recipient! :)
Very good customer service! Quick reply and really helpful at reaching out to solve a problem. Highly recommended.
good app but forced to write a review because they won't remove that annoying 'leave a review' bar from their dashboard asking you to write a review
So these guys are at it again. This creature called Manish is a bad apple who should be removed. I have dealt with him before so I know when he plays around. He gives a standard template reply and doesn't get back for weeks together. Remember fellows, your brand image is at stake when your customers can't view their shipment status. Terrible service. I would give 0 stars any day. 1 star is too much for this kind of service.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We are already working on your concern and will find the root cause that led to delay in resolution. We are also checking what Varun and Manish could have done differently so that our support services can be improved. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our product and customer service.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Nitish Kumar
Team AfterShip
Polecam w 100% najlepsza aplikacja w tej dziedzinie. Zdecydowamie polecam każdemu kto naprawdę profesionalnie podchodzi do swojego biznesu. Gdyby było 10 gwiazdek dałbym 10;)
Great app! When couldn’t locate a package for our customer, AfterShip was our hero, allowing us to get an update in mere moments. I only wish they offered the option to send that update to customer without having to have a paid plan. Once we get more sales we will definitely be updating. This is a must have tool for all Shopify merchants.
I needed this website to be able to allow my customers to track shipments for my up and coming eCommerce store.
Good App it Helps my Shop alot!
Check out my Shop :)
--> https://black-friday-ever.com/
Fantastic & helpful. Thank you.