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Harsh at AfterShip was so resourceful and truly made sure I was completely comfortable with this new system before ending the chat. As a new eCommerce business owner, I truly believe that this app will really make things easier for me when it comes to shipping and refunds.
Stellar customer support. Very responsive. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.
Kinda of a bummer that the app is so expensive but alright. The app use is kinda too hard, sometimes I am lost and don't know to do something..
It is unfortunate to know that you did not have the best experience using our app.
We are assigning a support executive to provide you with assistance and make your experience with the app useful.
Please check your inbox, as we will contact you via email shortly.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team AfterShip
It comes with great templates! And the customer support is quick to respond. Would recommend to add to your shopify!
I literally just integrated this app so I haven't used it yet. I recommend asking for reviews maybe a few days - weeks after integrating it.
Thanks for your help Sonell!
I have not tested the app yet as i haven't got any sales, only had my store up for a day and aftership has already come across professional and easy to use.
But most of all the support staff helped me understand the app the most, they replied really quickly and answered all the questions i had. I will update the review to 5 stars when i get orders and see if it works properly!
After many hours, I could only install with this video:
https://www.youtube.com/watch?v=336ofTktPwk
The app is good but should be clearer how to install. I will start using to test
I chatted with Pawan today and got the help I needed in seconds! looking forward to trying aftership out on my store.
Hey, Varun from AfterShip is a cool dude! He works at support and helped me resolve my issues, please give him a raise. I'm still just learning about the app.
Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!