Recensioni (4.754)
Restringi
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In base alla valutazione
The app is great, the one thing I find confusing is the Tracking, Returns, and Shipping plans. It would be easier to manage if they were linked together. But the more we use the app, the more we understand how to use it.
In the returns section, when you have label generation turned on, it would be a helpful feature to allow an approval of a return, but not be forced to generate a label (example Green Returns).
Past customer service chats were not the most helpful, but the most recent one I was able to video call and share screens, and that was very helpful as typing technical issues can be challenging.
Overall I really like this app.
Great App for Shopify, useful and essential for any business.
I like the service (essential for my customers), but the customization could use some work to match brand styling better.
bon service de support
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great app! Would be 5 stars if translation was possible :)
Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
Easy to use app that can help make your store appear more creditable. I recommend any new shopify users to download this app.
Highly recommend the app aftership
So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team