Recensioni (4.605)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
11 marzo 2024

Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...

But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.

Viqif
RAS di Hong Kong
Circa 4 ore di utilizzo dell’app
AfterShip & Automizely ha risposto 12 marzo 2024

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Data modifica: 20 febbraio 2024

Did it expect removing aftership branding would be that quick,, quick service I supposed.

ErrantPristino
Stati Uniti
13 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 8 febbraio 2024

We appreciate your feedback and are pleased to hear that you are satisfied with our services.

We value any suggestions you may have, as understanding our users' needs is essential to meeting their expectations and providing an excellent experience.

If you require any assistance with the app, please feel free to contact us through the live chat option on your account or by emailing us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

23 giugno 2024

Nice tool I've used for years.

The Cadence Company
Stati Uniti
Circa 3 anni di utilizzo dell’app
AfterShip & Automizely ha risposto 24 giugno 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

28 gennaio 2024

Assistant sanrash was very helpful he helped me with everything I asked

SplurgeItOfficial
Regno Unito
7 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 29 gennaio 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2 gennaio 2024

could not type anything into the help chat. was weird. it is working now

Get Outside
Stati Uniti
14 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 3 gennaio 2024

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We are sorry to hear that your experience with us did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.

Your concerns are important to us. We would like to inform you that our chat option is typically available 24/7. If you encountered any issues while typing in the chatbox, it may have been due to network or browser problems. Alternatively, our team is also available via email, and you can always reach out to us at support@aftership.com. We have taken note of your feedback and will work on addressing it. Please let us know if you require any further assistance so that we can provide you with the best possible solution. ​We value your business and eagerly anticipate your feedback to enhance your overall experience.

Regards,
Team AfterShip

15 febbraio 2024

Quick response and so helpful

Home And Office Hub
Regno Unito
6 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 16 febbraio 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

10 dicembre 2023

Support of this app is very good. Just needed help and they not only answered my questions but connected on a video call with me

Be Freedom
Australia
Circa un mese di utilizzo dell’app
AfterShip & Automizely ha risposto 11 dicembre 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

17 novembre 2023

Help has been super helpful

I Love My Freedom
Stati Uniti
Oltre 4 anni di utilizzo dell’app
AfterShip & Automizely ha risposto 18 novembre 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

16 luglio 2023

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

APM Monaco
Italia
Quasi 2 anni di utilizzo dell’app
23 ottobre 2023

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Fabric of Cultures
Italia
Circa 2 mesi di utilizzo dell’app
AfterShip & Automizely ha risposto 24 ottobre 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip