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I love all people who works here for their job. That app helps me create my bussines for a week . Thanks!
Absolutely amazing! Easy as pie!
First time online store owner. Ready to use a great new tool.
Fantastic app with real great support. A very responsive team, always within reach. I should have discovered this service much earlier. Anyway, never too late! At present I'm on free plan hoping to upgrade to the pay plan as sales hit the top mark.
Would be better if it had translations.
AfterShip worked great for years, and then all of a sudden, the notifications to our customers started to make no sense. The *|ITEM_NAMES|* tag has been broken since the beginning of August 2020. Customers were receiving notifications with tracking numbers that didn't match with the product mentioned in the notification. It caused a CX nightmare. We opened a support ticket in the beginning of August when this began happening. Support said that they would have it fixed by October. That sounded like a long time to wait, but we waited. Now in the 3rd week of October the issue is still not fixed, and today we receive an update to the support ticket which states "We will certainly fix it this quarter". We've had to turn off AfterShip notifications while waiting for support to fix the problem. 6+ weeks later, we still can't send out shipping notifications to our customers and support hasn't been able to fix the problem. UPDATE: 11/6/20 - still doesn't work. When will the *|ITEM_NAMES|* tag be fixed?
Hello,
We are diligently working in order to implement the fix. It requires very careful implementation so that it should not impact the other function of the application.
Rest assured, We will keep you informed regularly about the progress.
Regards,
Mukul Saxena
Works as described, super easy to use
quick reponse time and answered my question for my shopify account thankyou aftership tracking guys
An extremely useful tool, a must have for your e-commerce store.
Wow! What every store should have on shopify this cuts down the countless emails of where is my package? What is my tracking number.
Thanks again!!