Recensioni (4.590)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 13 agosto 2017

We haven't had any issues so far with this app, however - considering it's for dropshipping stores - when things are sent from Asia they often get assigned a new tracking number (by the domestic courier company) when they arrive in the destination countries. We were hoping that this app would be able to track the entire process, and if there was any change, to be notified of this change, instead of just archiving the parcel.

Apinkypromise
Nuova Zelanda
8 mesi di utilizzo dell’app
22 marzo 2018

Aftership has gone from a "must have" app to total rubbish!
Firstly my email notifications stopped working, followed by the SMS notifications and now a 3rd party product review app that integrates with Aftership has also stopped working.
Customer service is nonexistent and when they do respond its one that a rocket scientist can barely make head or tails from!
Only reason its getting ONE star is that you cant rate it ZERO stars!

Great Books 2
Sudafrica
10 mesi di utilizzo dell’app
3 aprile 2017

Making sure my customers could track their order's easily was something I was really keen to make sure of. Now that I've installed AfterShip I've got exactly that. Setting everything up was simple as the admin interface is extremely user friendly. Since I've just started I'm yet to see things in greater detail but so far, I can tell it's going to be a must have app for my store: https://bonooru.com/

Bonooru
Regno Unito
12 giorni di utilizzo dell’app
13 aprile 2021

HImanshu, mi ha aiutato veramente tanto perfavore ricompesatelo per la sua bravuna nell assistenza ben organizzata

DG New Store
Italia
12 giorni di utilizzo dell’app
24 novembre 2021

Great Customer Service. It didn't take long to resolve my issue and I was asked if I needed any more help. That goes a long way. Thanks

mohanboutique
Stati Uniti
7 mesi di utilizzo dell’app
AfterShip & Automizely ha risposto 28 novembre 2021

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip

27 gennaio 2016

We have been using AfterShip for over a year and it provides so much value to our business. Having this work for us has saved us so much time since we no longer have to spend time responding to inquiries about packages in transit. The app sends notifications (by email and/or text) to our customers every step of the way, from the time a shipping label is created to when it arrives in their mailbox. We love the fact that we can customize each notification with pictures and video to help explain our product before it even reaches their hands. We highly recommend AfterShip. Wouldn't do without it now. Thank you for such a valuable, effective app!

Hbp Safety And Defense
Stati Uniti
12 giorni di utilizzo dell’app
3 luglio 2015

Have installed it and ran it thru the testing phase, looks ok, so far

Afa World
Singapore
7 mesi di utilizzo dell’app
22 aprile 2014

Great application you must have

Jellys Custom Jewelry
Stati Uniti
12 giorni di utilizzo dell’app
15 agosto 2021

Amish was really helpful. Thank you ever so much! The App seems really easy to use so I am happy for the moment :)

OMY-LADY™ by So Charming
Regno Unito
12 giorni di utilizzo dell’app
27 marzo 2023

Great app and customer service.
Helped me with an extended trial and a 10% discount on my order.
Aseem helped me also with finding the documentation on Aftership for the Rest API

WorkStuff
Belgio
12 giorni di utilizzo dell’app