Recensioni (4.786)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
5 aprile 2024

I needed some help setting up everything, and it appears they have support that helped me by talking and explaining all the steps during the meeting. We spoke with Saransh, and he was very helpful.

D&ROutdoorOasis
Regno Unito
12 mesi di utilizzo dell’app
29 agosto 2024

App works fine, just that they will charge your shopify account for multple charges and you will spend days to get it reversed.

Shopify doenst help either.. I wouldnt recommend this app for the simple reason you will need to spend time adjusting your charges.

LATHR
Canada
2 mesi di utilizzo dell’app
AfterShip ha risposto 30 agosto 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...

11 marzo 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
Stati Uniti
2 mesi di utilizzo dell’app
9 maggio 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC
Stati Uniti
Quasi 6 anni di utilizzo dell’app
5 settembre 2024

This is the ultimate beginner friendly shipping add-on. complete free for 50 pcs per months!

ComfyVibes
Cina
7 giorni di utilizzo dell’app
14 novembre 2024

Garbage customer service

Vexlly
Canada
15 giorni di utilizzo dell’app
AfterShip ha risposto 16 novembre 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

14 maggio 2024

I had a problem and then I asked for help through the chat. [ Saransh ] contacted me in less than 1 minute and found the problem within 5 minutes and told me how to proceed. Thanks !

moreasmore
Germania
3 mesi di utilizzo dell’app
6 agosto 2024

Premium is really overpriced. I did premium purely for the custom tracking domain, but majority of the premium features you need to spend a few thousand a month for Shopify Plus to use. The auto-guessing the carrier with premium is almost always wrong. Every day I have to manually assign the carrier to the shipments. Glitches keep happening where it looks like packages are all in one package when ...

The Autistic Innovator
Stati Uniti
Circa 2 mesi di utilizzo dell’app
AfterShip ha risposto 7 agosto 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've encountered and appreciate your detailed insights.

We are genuinely sorry ...

8 maggio 2024

great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.

XDeGods
Australia
5 mesi di utilizzo dell’app
18 aprile 2024

Easy to use
Nice feature
Improve efficiency & save time
Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Jimi Brothers
Regno Unito
Circa un mese di utilizzo dell’app