AfterShip Order Tracking , 3,772件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年3月29日

amazing app, amazing support.
you are the best guys
i highly recommand this app to everyone..easy to use

Elite Decor Shop
イギリス
2023年3月27日

Great app and customer service.
Helped me with an extended trial and a 10% discount on my order.
Aseem helped me also with finding the documentation on Aftership for the Rest API

WorkStuff
ベルギー
アプリの利用期間:10日
2023年3月26日

Great 24/7 customer support with capability to meet via Google Meet and do screen share to best resolve issues!

Rezule
アメリカ合衆国
アプリの利用期間:30分
2023年3月25日

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

HouseofQuruxleys
カナダ
アプリの利用期間:9ヶ月
2023年3月25日

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Tempore Plus
ブラジル
アプリの利用期間:約1ヶ月
Automizely & AfterShipが返信しました 2023年3月26日

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.

Regards,
Team AfterShip

2023年3月25日

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

The Useless Pancreas
アメリカ合衆国
アプリの利用期間:約1年
2023年3月24日

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

For Your Life Style
アメリカ合衆国
アプリの利用期間:約19時間
2023年3月24日

Amazing support from the customer team !!very easy to use it!!
I start used and I already love it !!!!!

eliteflame
イギリス
アプリの利用期間:約2ヶ月
2023年3月24日

Really good support and helpful in making us understand how it all works. App seems like it will be a great addition to our store.

VEYACHE
オーストラリア
アプリの利用期間:2日
2023年3月21日

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
アメリカ合衆国
アプリの利用期間:6年以上
Automizely & AfterShipが返信しました 2023年3月21日

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip