AfterShip Order Tracking , 3,772件のレビュー
amazing app, amazing support.
you are the best guys
i highly recommand this app to everyone..easy to use
Great app and customer service.
Helped me with an extended trial and a 10% discount on my order.
Aseem helped me also with finding the documentation on Aftership for the Rest API
Great 24/7 customer support with capability to meet via Google Meet and do screen share to best resolve issues!
Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!
Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.
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Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!
Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company
Amazing support from the customer team !!very easy to use it!!
I start used and I already love it !!!!!
Really good support and helpful in making us understand how it all works. App seems like it will be a great addition to our store.
It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.
Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always contact us via the live chat option available on your account or email us at firstname.lastname@example.org
We will try our best to ensure that your experience with us becomes worth a 5-star rating.