レビュー (4,785)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年12月9日

This app is extremely helpful in keeping our business organized and to keep clients up to date on their order progress. We would strongly recommend this app for all businesses with logistical needs.

weld mfg
アメリカ合衆国
アプリの使用期間:約1年
2025年1月30日

Sadhan was very helpful in assisting me in setting up Aftership emails for customers. We just moved over from BigCommerce, and on that platform, I have used Aftership for about 10 years - highly recommended!

Carnival Savers
アメリカ合衆国
アプリの使用期間:4ヶ月
2025年1月2日

This app told me I could integrate with Klaviyo in an Essential plan. But I must upgrade to Pro (+$100) to work with this function. I think it's tricky. And with $119, I have many other options to work with that are better than this.

Pawarts
アメリカ合衆国
アプリの使用期間:2年弱
AfterShipが返信しました 2025年1月3日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I apologise for any confusion you have regards the Klaviyo integration plan. I like to share that the Klaviyo metrics are available only for the pro and above plan users, you can check the pricing link to know the list of features available under the specified plan.

We're trying to connect you over email so that we can help you with the plan features to make your experience better. You are our valued user, and we are committed to providing the best support at all times.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team Aftership

2024年12月10日

Very helpful and quick to respond. My concern has been resolved in a timely manner.

Anytime Baseball Supply
アメリカ合衆国
アプリの使用期間:約4年
2025年2月8日

Great support team, came in and helpt me solve a problem trough google meeting.

Mini Mode
スウェーデン
アプリの使用期間:4ヶ月
2024年12月3日

A bit pricey but the support team of the app is very good. They spend a lot of time helping me to resolve my problem. Great support from Sadhan! Thank you!

Ask and Embla
アメリカ合衆国
アプリの使用期間:6年以上
AfterShipが返信しました 2024年12月4日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2025年1月11日

These are a bunch of indian scamming people!

Install 17 track, DO NOT INSTALL THIS SHIT APP.

They will trick you into upgrading to premium plan of $250 and then at the time of uninstalling will bring up that $11 plan will work perfectly for you.

They are bunch of scammers Stay away!

Snack Attack
カナダ
アプリの使用期間:7ヶ月
AfterShipが返信しました 2025年1月12日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I apologise for any confusion you have regards the subscription of Premium 2k plan. I want to inform you that you have been using the premium 2k plan from August 2024 and as per our billing cycle if you choose to cancel the plan it will be effective at the end of the cycle only. We can see that you have opted to cancel the plan now and it will end on Feb 7, 2025

We're trying to connect you over email so that we can help you with the plan features to make your experience better. You are our valued user, and we are committed to providing the best support at all times.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

2024年11月10日

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Garvita from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
イギリス
アプリの使用期間:5ヶ月
2024年10月17日

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
アメリカ合衆国
アプリの使用期間:約3年
2024年10月21日

Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!

FINESSE
アメリカ合衆国
アプリの使用期間:2年以上