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This is a great app! Super easy to install & always provides up to date tracking information :)
Aftership are a fantastic service for anybody to have! I feel confident knowing that my customers have a reliable way of knowing where their order currently is at. Aftership makes this very easy.
Fantastic service, and a very useful app to keep customers (and store owners) informed of delivery progress. Definitely recommend that all stores offer the service, especially for what little they charge!
wow thats an amazing good and helpful app with so good and special customer service 100% recommended for every e-commerce store
I love aftership. The things i think need to be improved:
1. Contact with customer
2. The unstable conexion w/ store (Mine disconnected i few times)
Things i like about it
1. Everything
2. Very useful
If you're reading this, this tool is essential for your e-commerce.
This application was easy to setup and install. I would recommend it to anyone looking for a great way to keep track of their shipping needs. Thanks for making this available!
bon service de support
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...
Convenient and effective. Nice that your orders get imported into the system automatically. And the free plan is good
So these guys are at it again. This creature called Manish is a bad apple who should be removed. I have dealt with him before so I know when he plays around. He gives a standard template reply and doesn't get back for weeks together. Remember fellows, your brand image is at stake when your customers can't view their shipment status. Terrible service. I would give 0 stars any day. 1 star is too much for this kind of service.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We are already working on your concern and will find the root cause that led to delay in resolution. We are also checking what Varun and Manish could have done differently so that our support services can be improved. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our product and customer service.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Nitish Kumar
Team AfterShip