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Easy to use and very helpful.
I use this app to provide shipping, it is very helpful and convenient. Easy to use, customer support is fast!
A great little app that makes tracking simple for you to manage shipments in Shopify and for clients to track their items on your landing page.
I appreciate the help thank you, we went over setting up my new account and the person was very informative.
The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to EU law, the script is still launched at every single page of your website. Aftership need to let store owners handle the Cookie Consent themselves, and also give us the chance to isolate the tracking to only their own tracking page / embedded onsite tracking. Right now, its just all a joke and not possible to take this developer or app serious for anyone having their base in Europe.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team is working on priority on this. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store.
I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers
I've been looking around quite a bit for a good shipping solution. This seems to cover all my needs and then some.
Customer service was very fast to respond. extended my trial so thats good. we will see how this works
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
A must App, so easy and simple to use i would recommended to anyone
Great App! Easy to use and a time saver!! Thanks Team :)