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I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.
Thank you for your valuable feedback.
I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip.
Please check your inbox, as you will be contacted via email shortly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Aftership is awesome and the customers love it!!! Andrew is also very responsive and helpful.
I love this customizable delivery tracking and notification application. The support team really helped me set it up.
This service improving your store quality. E-mails, sms, customizing, everything that you need is here.
This app is great. I use it to help customers check the delivery status of their orders. I hope this app will get better and better.
I have used this App for tracking customers orders and it is easy to use with other supporting apps great customer support also
There is great experience to ankit and happy from his assistance.
Love this app my customers can track their orders no problem and the customer service is top notch.
i really liked this application; The design, the simplicity and makes things easier for the client.
J'ai utilisé cette application pour ma boutique, super pratique d'utilisation et service client au top!