レビュー (4,790)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2021年12月15日

Great customer support, very responsive, everything we like! It is a good application that helps e-commerce to optimize their conversation rates. it is one of those applications

Reithlon
フランス
アプリの使用期間:3ヶ月
2017年7月7日

perfect. i really love aftership

Pinkkid123
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2021年5月8日

Good app to use. Organizes your shipments in a good easy way to read everything. The Layout is great.

Jasmoora
アメリカ合衆国
アプリの使用期間:約4年
AfterShipが返信しました 2021年5月9日

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Nitish
Team AfterShip

2021年12月15日

i used this app for my online business.this app very easy to use and very helpfull.my friends also use this app.

Amplify Zion
カナダ
アプリの使用期間:3ヶ月
2023年4月18日

Good and fast customer service. Helped me to give answers to my questions. Starting using the app for my business.

ZANSSY
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2016年9月26日

Yes, This app is good for people with less than 100 shipments. Now, they started charging everyone who has above 100 shipments to be tracked. We have low value high volume shipments and we are ending up spending almost 40 to 60 $. It is a steep price to pay given that they advertise that everything is free here.

Enumu
インド
アプリの使用期間:5年以上
2021年5月17日

Really nice support, also they help me giving feedbacks about how can I improve my aftership tracking page.

Lopes Shopping BR
ブラジル
アプリの使用期間:3ヶ月
2017年3月17日

Excellent application!

Easy to install and with great performance.

Congratulations on your great work!

Prueba60days
メキシコ
アプリの使用期間:3ヶ月
編集日:2022年8月10日

UPDATE: Since the review was posted Shahvaz from the support team reached out and offered a solid remedy to the situation. --
TERRIBLE support, literally the worst customer support team I've ever experienced in my career. I've wrote a full page describing our billing issue (they overcharged us thousands of dollars to date) and requested escalation and real help. I've had 7 failed attempts to try to resolve this issue in a friendly manner. All I got is 5 diffeent agents that never read or looked into any of the case history and were literally each worst then the previous. Look elsewhere - other apps are cheaper and better and don't have deep business misconducts like these guys do.

Kewlioo
アメリカ合衆国
アプリの使用期間:約4年
AfterShipが返信しました 2022年7月27日

We’re sorry to know that you are not happy with the customer service support and the app.

Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss billing and charges issues to get it fixed. We've sent you an email for your time availability to fix all issues in one go.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Ankush Kumar
Team AfterShip

2017年8月6日

thank you for this helpful app. stay blessed

Unison Deal
オーストラリア
アプリの使用期間:3ヶ月