レビュー (4,730)

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2022年1月9日

Great experience, Ankush helped within a few seconds to solve the issue. I send a message and got a reply right away. On top of it, he helped quickly and the way he was chatting was great. Great job guys.

Firewatchshop
カナダ
アプリの使用期間:3ヶ月
2023年3月3日

Fast support!! Thay have the fastest support with a chat and easy to cmmunicate!! Higly recommended!!

Sakura Zakari
日本
アプリの使用期間:3ヶ月
2021年5月31日

Ils sont très réactif. Application que je recommande. Première fois que je l'utilise mais il est top.

Maloryc™
フランス
アプリの使用期間:3ヶ月
2023年3月21日

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
アメリカ合衆国
アプリの使用期間:6年以上
AfterShipが返信しました 2023年3月21日

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2017年8月7日

Friendly staff, easy to use application, great integration with shopify and great outcomes for my business.

Bedsama
オーストラリア
アプリの使用期間:3ヶ月
編集日:2016年10月31日

An App that actually works. More important is to put the Tracking icon on your store page. A customer can then see the Tracking from a place of shipment to the doorstep. It is like being with the driver in the delivery truck.Luv the weekly reports

Jdrmarketing
アメリカ合衆国
アプリの使用期間:3ヶ月
2017年7月24日

Great app! Great support and a must have if you're shipping products!

Stethology
スウェーデン
アプリの使用期間:3ヶ月
2023年1月30日

Does absolutely everything I need to do - a little tweaking and I've got branded tracking pages on my site no matter the carrier I use. Well worth it.

Hearth Amore
オーストラリア
アプリの使用期間:3ヶ月
2022年10月12日

The customer service was immediate when I needed to make one quick change. The app is so helpful as well. very pleased.

The Strawberry Roan
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年2月18日

This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.

Youtheory
アメリカ合衆国
アプリの使用期間:4年弱
AfterShipが返信しました 2021年2月18日

Hello,

Thank you for your kind words.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Mukul Saxena