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I was setting up the app and was trying to send a test notification to myself but it didn't work. Rohit and Riyaz attended to my support request. I love the fact that the app has a live chat support. You can't imagine how helpful it is to get support timely when there's a problem ... instead of sending email and waiting for hours for a response. Kudos to Aftership team for the amazing support. Riyaz was able to quickly identify the root cause and helped me to fix it. Very happy with the support team.
This is an amazing service i have used over the past year and recommend to everyone. the platform is easy to use also
Great app, simple to use, easy to sync and allows for enhanced customer experience and confidence.
Efficient and helpful customer support! Reply within 3 minutes and very polite. Haven't experienced other functions yet but very good first impression:)
Aftership is awesome and the customers love it!!! Andrew is also very responsive and helpful.
I love this customizable delivery tracking and notification application. The support team really helped me set it up.
Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.
This service improving your store quality. E-mails, sms, customizing, everything that you need is here.
This app is great. I use it to help customers check the delivery status of their orders. I hope this app will get better and better.
Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.
Thank you for sharing your valuable feedback.
We have gone through the chat transcripts and sent you an email to discuss this further.
Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
AfterShip Team