AfterShip Order Tracking , 4,489件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2020年8月21日

Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.

Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!

We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.

We are in the search of a new tool.
I can only recommend to not use it. In my 6 month with this app I hadn't any good experience.

Before I forget. The "HTML" Email is not able to process main stlying. That means that if you design an Email in an HTML Builder you have to go manually into the code to fix the email.

aava swim - ocean’s favorite
ドイツ
アプリの使用期間:2年弱
2017年11月14日

I didnt think I would find something like this for free

Deposito De Gnomos
アルゼンチン
アプリの使用期間:1年以上
2014年3月24日

Good for my shop brings it to the next level

Debijou
ノルウェー
アプリの使用期間:29日
2017年4月3日

I love this app, simply but powerfully that help me a lot

Atom Deal
アメリカ合衆国
アプリの使用期間:29日
2021年3月18日

Very Nice Supporter ,thank you for helping.
He was really fast and explain me everything in the Right my!!

12
ドイツ
アプリの使用期間:29日
2021年5月17日

Sonali walked me through every step of the way and was very clear and organized with step by step directions. I worked through all my inquiries and learned a lot.

Porter Blue Apparel
アメリカ合衆国
アプリの使用期間:29日
2021年4月2日

It's user friendly and the support is good!It can integrate with Klavyio and can send notification to customers to update the delivery status.

Pet So Sweet
中華人民共和国香港特別行政区
アプリの使用期間:29日
2021年12月7日

It is rare that I need to go to support, so when I do I really need help. Aftership came to the rescue quickly and resolved the question I had within minutes. Aftership has been consistently had the support one dreams about. I'm sold. Strongly suggest their product family.
Gary Y.

Speedmerchant65 / Fireside Books
アメリカ合衆国
アプリの使用期間:29日
2021年11月16日

With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.

PetShack
中華人民共和国香港特別行政区
アプリの使用期間:1年以上
AfterShip & Automizelyが返信しました 2021年11月16日

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip

2021年9月17日

This app is awesome at what it does, and the support team is typically helpful. There are a few features and bug fixes that would be nice but overall, a good app. They're a big company and they've got a lot of customers to keep happy.

Skill Board
アメリカ合衆国
アプリの使用期間:1年以上
AfterShip & Automizelyが返信しました 2021年9月17日

Thank you for your valuable feedback.

We are happy to know that you liked our app and found it useful.

We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip