レビュー (4,790)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2016年1月27日

This is pretty sweet tracking app. Really works great in every ways. And the easiest setup ever had to do.

Krishna Accessories
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2022年3月11日

FRAUDULENT, DISHONEST & HORRIBLE COMPANY! PLEASE BE AWARE THAT AFTERSHIP ORDER TRACKING & SMS WILL BILL YOU FOR EXCESS CHARGES REGARDLESS OF WHETHER YOU HAVE EXCEEDED THE QUOTA ON YOUR SELECTED PLAN OR NOT. THEY WILL THEN IGNORE YOU FOR MONTHS ON END AND DENY ANY RESPONSIBILITY FOR THE EXCESS CHARGES & THEY WILL NOT PROVIDE YOU WITH INVOICES & THEY WILL DELETE ANY HISTORY OF THE BILLING DATA IN YOUR ACCOUNT. PLEASE MAKE SURE TO CHECK YOUR BILLS IN SHOPIFY TO CHECK IF YOU ARE BEING CHARGED FOR FAKE "EXCESS FEES" BY AFTERSHIP ORDER TRACKING & SMS

PINKCOLADA
オーストラリア
アプリの使用期間:2年以上
2015年5月18日

Just what my customers needed. This apps stops all emails on order updates! I love it and so does my customers!!!

Treasure Chest Virgin Hair
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年7月10日

Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.

Pubbets!
オーストラリア
アプリの使用期間:約1ヶ月
2021年9月15日

I used this app for better tracking info, and communication with clients. Very easy to install and set up, with a friendly chat ! Recommend it.

Kadorano
フランス
アプリの使用期間:約1ヶ月
2022年4月26日

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

Power Gen USA
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年7月20日

I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.

BEESTILE
アメリカ合衆国
アプリの使用期間:約1ヶ月
2014年4月30日

Great App and really easy to instal! Looks like it will be a great asset to my T-shirt business- Rotten Cake Clothing Co

Rotten Cake Tees
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年6月3日

I AM USING THIS APP FOR 9 MONTHS ALREADY, unfortunately, THERES NO COMPETITION TO THEIR SERVICE SO IM "STUCKED" WITH THEIR TERRIBLE-AWFUL CUSTOMER SERVICE. 1. THEY HAVE SO MANY BUGS AND PROBLEMS WITH SHIPMENTS, THEY HAVE WRONG MAPPING OF WHAT STATUS THE PACKAGE SHOULD BE, THEY MAP PACKAGE THAT IS READY TO PICK UP AS "IN TRANSIT"
I WORKED WITH THEIR DEVELOPERS 4 TIMES ALREADY TO CORRECT THE MAPPING, THE PROCESS WAS TERRIBLE AND SO DIFFICULT, I ALWAYS HAD TO CHECK ON THEM AND PUSH THEM TO WORK AND FIX THEIR BUGS... 2. A GUY NAMED "MANISH" WHO IS A CUSTOMER SERVICE GUY, WAS HONESTLY A NIGHTMARE TO WORK WITH... FOR ALMOST EVERY QUESTION, NEED AND BUG I HAD HE JUST IGNORED AND SAID: "Is there anything else I can assist you ?"
IM EXTREMELY NOT RECOMMENDING ON THEIR APP.

TON Sports
イスラエル
アプリの使用期間:2年以上
AfterShipが返信しました 2021年6月3日

I can see that you are not happy with the bugs and shipment issues of AfterShip and the service provided by one of the support staff. I know how frustrating it can be – let’s see how we can help.

Please note that we always try to provide the best support and I sincerely apologize for the experience that you had while using our app.

Your feedback has been registered, as we are constantly striving to make your experience better with our application.

One of the senior members will be in touch with you in order to answer your queries. We will work to resolve the problem.

We have 24 hours online customer service. You can also send an email to our support team at suppport@aftership.com.

Regards,

Rupam

Team AfterShip

2017年5月15日

Aftership is literally the simplest way to start shipping products.

So happy I found this, customer support is great as well! Must Try

The Gentlemens Jeweler
カナダ
アプリの使用期間:約1ヶ月