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Better than any shipping tracking apps
Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.
Thank you for your kind words.
Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon.
In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.
Regards,
The AfterShip Team
If you want to ruin your business, go with this app. Subscribed to a plan but the app didn't work. Support, as you can already read in this section, the slowest and literally talking no solution. Ended up paying for a non-working app. Switching to Tracktor. Bye
I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work so I decided to go with another company as their customer service can cost me my customers. I would say don't bother just link your site to a reputable site that will actually work just as long as they can track their orders that's all they really care about.
I love the app. Very simple to use and powerful to what I need! Also comes with great pricing :)
Highly recommended.
Great app and easy to work. Also free recommend for anybody that is getting started
This app works amazingly for our trendy online clothing store. It makes it soo much easier to automatically manage nearly all of our shipping information between us and our customers. We love this awesome app.
I used this app to track orders. I really like how simple it is. Strongly recommended for everyone!
I love this App and they have great customer support! I hightly reccommend this app for your shopify store.
The customer service was awesome and the app is easy to use and navigate! I highly recommend this app.