レビュー (4,786)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年5月19日

The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.

Zukyun Beauty
中華人民共和国香港特別行政区
アプリの使用期間:7日
AfterShipが返信しました 2024年5月21日

Thank you for your valuable feedback.

We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty.

To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to provide a great customer service and support experience.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年3月4日

Great customer service.

Pro Coffee Gear
アメリカ合衆国
アプリの使用期間:2年弱
2024年3月24日

Very quick and helpful

American Industrial Direct
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年5月17日

Great Customer service, thank you for all the help! All answers were great! - Ankit

Vectorly
アメリカ合衆国
アプリの使用期間:1日
2024年5月27日

Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!

Magnificent
アメリカ合衆国
アプリの使用期間:約12時間
2024年1月28日

Great customer service from Nitin, thanks

HelloStrap
オーストラリア
アプリの使用期間:約2ヶ月
編集日:2024年1月19日

I recommend this App. Very Understanding and helpful.

Weave Beauty
インド
アプリの使用期間:5ヶ月
2024年1月13日

Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.

WallPanels.com.au
オーストラリア
アプリの使用期間:4ヶ月
AfterShipが返信しました 2024年1月14日

Thanks for your valuable feedback.

We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip

編集日:2024年8月20日

Merci beaucoup à Ritika pour sa réponse rapide et prise en charge efficace!

Nowa Cosmetics
フランス
アプリの使用期間:3日
2024年2月12日

Amazing customer service. Garvita was helpful and all of my questions were answered!

goldenafter50-test2
アメリカ合衆国
アプリの使用期間:5日