レビュー (4,791)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2017年10月13日

Pretty good app overall. Its great if you are working with many international shipping carriers. It won't read previous orders, so you'll have to add any in manually still in processing after setting up the app. I chose to just not implement it until all my orders were delivered, and it was picking up the new ones. Just made it easier on me than manually inputting the like... 2 orders that were still in transit. Thanks!

Sub Hub Global
アメリカ合衆国
アプリの使用期間:約1年
2015年10月19日

AfterShip has been GREAT so far! The options allow me to save time, money and avoid headaches. I'd definitely recommend it to anyone!

Shop Dylan Rose
アメリカ合衆国
アプリの使用期間:20日
2023年9月30日

Nice app, very useful..

GIFTFOR - Find the best gift for her/him
イギリス
アプリの使用期間:20日
2017年3月16日

This is a great must have app for your store .
No more worrying about not keeping your customers in the loop Aftership takes care of everything no hassles.
They also help you manage your returns too a big bonus for saving you time so you can get on with the important things like stocking and promoting your store.
Thank you Aftership.

45 Rpm Promotions
イギリス
アプリの使用期間:20日
2021年7月11日

It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!

Kolus Home
インド
アプリの使用期間:約1年
AfterShipが返信しました 2021年7月11日

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

2013年12月11日

Finally also an app that offers an European dashboard. This will definitely add value to our online business! Very easy to use as well.

Flying Frenzy-winkel.be
ベルギー
アプリの使用期間:19日
2017年6月25日

awesome services , i love this app totally help build mu business, and drive more consumer

Pro Vick
カナダ
アプリの使用期間:19日
2017年10月1日

Fantastic app that makes things a lot easier. Takes some time to set up but great once it is. Highly recommended :)

Dress Your Doggy
アメリカ合衆国
アプリの使用期間:12ヶ月
2019年9月3日

So far so good. it's not perfect, but I think it might be a little more useful than other tracking solutions, mainly because it is a semi-branded experience.

A few things I would like to see: better customisation of the 2 provided templates including changing that limited markdown header/footer box and perhaps just using HTML(?), being able to customise the default tracking information text (bad English grammar), being able to style the notification emails esp with a logo and branded colours, better back-linking to the Shopify store from every order (such as a Shopify order number link in the back end that opens the order within Shopify).

Thanks, I think it's worth exploring to see if it calms my customers down when presented with the initial "Tracking not found" issue which is my biggest gripe with Dropshipping in general.

Coolio!
ニュージーランド
アプリの使用期間:12ヶ月
編集日:2021年1月21日

UPDATE 21/01/2021: I was overcharged a couple months ago. I've told them at least 3 times and they keep saying they've passed it to billing. It's now been 3 weeks without any meaningful response. Also contacted Shopify who are reluctant to refund me even though they agree I was overcharged. My advice? Stay away from this app until their management steps in and fixes this. OLD REVIEW: App is great and works mostly like it's supposed to. Told the team about a bug and they said it'll be fixed in 3 days, lets' see how that goes. Main reason I'm taking 1 star off is the chat support seem to pick and choose which issues to reply to. Sometimes I can see "read" but no response. If I ask them about it a few days later, they respond initially then disappear again. I suspect if the issue involves more time and effort they don't bother with it.

BodyHeal
オーストラリア
アプリの使用期間:1年以上
AfterShipが返信しました 2020年11月19日

Thank you for sharing your valuable feedback. We apologize for the inconvenience caused. We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.

You can also reach out to us via the chat window available on your AfterShip account or email us at support@aftership.com (24X7).

Kind regards,
Mudit