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Very good support team
I installed this app on my store so that my customers can track their shipments easily. I have personally tested it and it's really cool.
Just what my customers needed. This apps stops all emails on order updates! I love it and so does my customers!!!
Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.
Still haven't been able to use this yet. At first the customer service was fast, but they just keep responding slower and slower. At first it was taking 3 days to hear back, now it's been almost a week and still haven't heard anything back. I've had to write follow up emails just to get a response, but this time I'm still waiting.
Hey,
We are sad to hear that your experience with us didn’t hit the mark.
We dropped the ball this time and we apologize.
But we are all ears. Tell us what we can help you with and what are your expectations using AfterShip. We will try our best to assist you on the same.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Feel free to reach out to them via live chat.
I used this app for better tracking info, and communication with clients. Very easy to install and set up, with a friendly chat ! Recommend it.
helpful app but expensive and keeps asking for a review! how annoying! IT NEVER STOPS ASKING FOR A REVIEW. THE POPUP CONSTANTLY COMES UP!
So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments
THIEFS! Beware they have plans called "FOREVER FREE 0$/Month". Lo and behold you get a charge on your credit card statement for $300 for excess shipments at $0.5/shipment. these guys are professional scammers.
I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.