レビュー (4,786)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年1月2日

could not type anything into the help chat. was weird. it is working now

Get Outside
アメリカ合衆国
アプリの使用期間:14日
AfterShipが返信しました 2024年1月3日

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We are sorry to hear that your experience with us did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.

Your concerns are important to us. We would like to inform you that our chat option is typically available 24/7. If you encountered any issues while typing in the chatbox, it may have been due to network or browser problems. Alternatively, our team is also available via email, and you can always reach out to us at support@aftership.com. We have taken note of your feedback and will work on addressing it. Please let us know if you require any further assistance so that we can provide you with the best possible solution. ​We value your business and eagerly anticipate your feedback to enhance your overall experience.

Regards,
Team AfterShip

2024年5月3日

Dry quick and helpful

Assorted Treasures
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年2月21日

Garvita is the best. Amazing service

Glow Inferno
デンマーク
アプリの使用期間:約1ヶ月
編集日:2024年4月3日

very good ! exelent ! thanks for the support!

tubi
メキシコ
アプリの使用期間:26日
2024年4月12日

Great app!

Sven & Son
アメリカ合衆国
アプリの使用期間:3年弱
2024年2月11日

Amazing service and quick customer support.

Boutik
カナダ
アプリの使用期間:7日
2024年4月6日

Very Accommodating and good service

EARTH TRAIL
オーストラリア
アプリの使用期間:約2ヶ月
2024年8月8日

NE FONCTONNE PAS TRES BIEN
JE RECOIS PAS LES MAIL DE TESTINGNE
ET ON NE PEUT PAS TOUT TRADUIRE C'EST PAS SERIEUX DR FAIRE UN MAIL EN FRANCAIS ET UNE PARTIE EN ANGLAIS

RONFSTOP
フランス
アプリの使用期間:44分
AfterShipが返信しました 2024年8月9日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

We’re currently looking into why you’re not receiving emails from Testing, and regarding the language inconsistency, we’ll work to resolve this as quickly as possible.

Thank you for bringing these issues to our attention. We’re committed to resolving them and improving your experience.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

2024年5月9日

Assistance was provided in a timely manner

SAYN
アメリカ合衆国
アプリの使用期間:約1年
AfterShipが返信しました 2024年5月10日

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年1月25日

So far it has been an amazing app, thank you! great support from Garvita

Carpe Toys
ポルトガル
アプリの使用期間:約13時間