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Very useful and well made app. I love the look ! The stats and the order search are a little buggy, but the tracking works perfectly and the button installation to the store was very smooth thanks to the tutorial.
so far so good, simple and useful... but about the email notifications sent to customers, im not sure where/how to check and if it actually went through
very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.
Realy nice, best support! Thank you very much for the good support. I am very happy with the app, easy to use.
l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard
Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre.
Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip
THE APP IS SO G0OD BUT i cannot fix only one couriers which is china ems epacket please help me with it
Thanks for the review, can you please respond to the email sent. We'll check and fix.
Very useful app, Now I have a real Return Center on my Store, Thank you
This is one of those times where you should disregard the rating and read the 1 star reviews, because like every other 1 star review on this app, I was also stung with deceptive a price plan and then continuous charges, even after uninstalling the app. I had to contact shopify to step in to stop the billing to my account. Find another app...trust me.
Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.