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I really like the layout of this app! There are many features of this app that includes having a return center!
I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
still finding out if this app will work at all
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback.
Glad that you liked our app.
We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We would love to see your experience transform into a 5-star rating worth.
Regards,
Team AfterShip
Tracking works smoothly and is accurate. Will recommend for small or big stores who have a lot of sales. This will eliminate a lot of wasted time looking tracking numbers.
its a nice app sometimes doesnt open and has gliches
Awesome! recommended app and very good customer service!.
The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party app for Wix. Now, I was able to figure out how to input the same codes for Shopify, into Wix, and I made a little search bar pop up into Wix webpage. Wix users, you can indeed use this program after all, but you must not use it within Shopify, but instead, input it within another downloadable program from Wix, which allows you to create Java and HTML boxes within a webpage. You can basically follow the codes that are given to you for SHOPIFY, and use them within your Wix. It works. I am not impressed with it's abilities however. I thought it was free to use, and wasted time figuring out I was deceived. Three out of Five stars, or a C average. I would recommend this app. It's worth your time, check it out.
Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.
Thanks for your valuable feedback.
We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip
FRAUD FRAUD FRAUD. The only reason they have 4.6 stars is that they MAKE you review when you download the app. I signed up for the "free" plan and got a BILL FOR $390!!! What!? It even says on the website there are no extra charges for the free plan!! They have not responded to me when I asked for a refund again. I will continue to battle this because this makes me feel it is a BAIT & SWITCH! I hope someone can resolve it. I even have a feeling they are going to bill me again for something else. This has been a TERRIBLE EXPERIENCE! I can only change this to a positive review if they are able to provide great customer service and provide a full refund.