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After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Things are so much easier now.
Attentive, immediate help with a tracking import issue. Aftership remedied the issue and now I have peace of mind, thanks team!
Good app. Serves its purpose and is easy to use. I don't like the hovering bar telling you to leave a review every time you log in...while I understand the purpose, it is annoying.
Very money hungry greedy app, on the essentials plan and I cant get any access to many important features unless if I upgrade to their ridiculously expensive upgrade plan.
We’re sorry to know that you are not happy with the app and pricing plans.
Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go.
We certainly are looking forward to earning back your trust back in our platform with our support.
Regards,
Ankush Kumar
Team AfterShip
Excellent app and equally excellent support. The support team responded to my queries and addressed my requests promptly.
great app
The best tracking app i have ever use ! The support is very responsive as well !
Thank you AfterShip !
I recently re-installed the aftership for the free monthly plan with up to 50 shipping quota. However, as I got into the dashboard, it tells me "Your free trial has expired. Please pick a plan." As far as I know, I have less than 10 shipping tracked with the app so far, so not sure where this is coming from. Please advise ASAP so I can move forward accordingly.
I like aftership it keeps my tracking and allows me to know when y customers received their shipment.
DO NOT USE THIS APP! It's like going through hell to get our account deleted. It is taking now over 4 weeks to delete our account and the only thing they can do is to say sorry for the inconvienience caused. HOW DIFFICULT IS IT TO SIMPLY CLOSE OUR ACCOUNT AND DELETE ALL OUR CUSTOMERS DATA??? Seriously you should think twice before getting this app. Surely not GDPR compliant.
Hey :)
We sincerely apologize for the inconvenience caused.
We would love to know how we can assist you for you to stay with us. We will try our best.
Feel free to send us all the feedback regarding the key features we are missing and we’d be happy to advise you further with what we already have on board.
We might be able to change your mind and have you as our valued customer for a long time.
Our Support Team is available 24/7 and would be more than happy to help you with anything you want. Feel free to contact them.