レビュー (4,775)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2017年11月19日

The code isn't showing properly on my site.

Let The Adventure Begin
ニュージーランド
アプリの使用期間:6ヶ月
2014年4月15日

I still in testing, but integration was super easy... nice start.

cheesestudio
ポルトガル
アプリの使用期間:6ヶ月
2020年6月29日

I can see how the app could be useful. But it isn't returning delivery dates for NZ Post - so is effectively only telling me half the information it could be.

J-Lube NZ
ニュージーランド
アプリの使用期間:5ヶ月
2018年6月20日

GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.

Amityprice
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2019年9月21日

Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.

Boom Boom Gadgets France
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年5月19日

I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.

Accessory Men Brand
アメリカ合衆国
アプリの使用期間:5ヶ月
AfterShipが返信しました 2021年5月19日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

2017年10月5日

still finding out if this app will work at all

Digikraze Com
アメリカ合衆国
アプリの使用期間:5ヶ月
2017年10月18日

its a nice app sometimes doesnt open and has gliches

Therealcapsulecorp
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2024年3月4日

Update: March 4, 2024 - I really don't recommend this application at all. I paid $11.00 USD a month to use the basic email notification functions. Yesterday, I found out it doesn't synchronize some of my orders, which means some customers don't receive notifications at all.

I quickly contacted their customer service, and guess what? It took 2 customer service representatives and over 2 hours online, waiting and chatting with them to check my problem, only to get a response saying, 'I have already forwarded your concern to the backend team, and they will try to fix your issue. I will update you as soon as we get any update from the backend team.'

Today, I received an email from AfterShip stating, 'Hi, I hope you are doing well. I have checked, and this tracking number is of Royal Mail. That is why it is not getting synced to AfterShip, as Royal Mail shipments are only supported in the Premium and above plans.'

Okay, I think it's incredibly ridiculous. If certain tracking options are not included in my plan, why did it take 2 hours for them to figure out the issue, completely wasting my time and money?

I will never use it again. There are better alternatives. Don't stick with this one; it basically does nothing and does a poor job at synchronization.
----------

Feb 29, 2024: Nitin.K was very helpful and a kind guy, he answered all my questions professionally, I'm grateful for how efficient the his support is.

Arte Reverie
イタリア
アプリの使用期間:3ヶ月
AfterShipが返信しました 2024年3月5日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We completely understand your frustration with the lack of synchronization for certain orders and the confusion regarding the tracking options available in your plan.

We really value your business and we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2015年9月11日

The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party app for Wix. Now, I was able to figure out how to input the same codes for Shopify, into Wix, and I made a little search bar pop up into Wix webpage. Wix users, you can indeed use this program after all, but you must not use it within Shopify, but instead, input it within another downloadable program from Wix, which allows you to create Java and HTML boxes within a webpage. You can basically follow the codes that are given to you for SHOPIFY, and use them within your Wix. It works. I am not impressed with it's abilities however. I thought it was free to use, and wasted time figuring out I was deceived. Three out of Five stars, or a C average. I would recommend this app. It's worth your time, check it out.

Pharmacy Dropout Llc
アメリカ合衆国
アプリの使用期間:5ヶ月