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i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve
AfterShip is a Great App. Amazing Experience, Very Very Quick response & Reliable Customer Services, Thanks
The support that I received after I had some questions was top-notch. I was given clear instructions by their agent Ankit, on how to handle the issue
Appli très simple d'utilisation et vraiment pas cher je recommande pour les débutant ou bien même les plus expérimenter
Je peux voir que vous avez trouvé l’application conviviale et je la recommanderais aux débutants ainsi qu’aux personnes expérimentées. Merci d’avoir partagé vos précieux commentaires.
Nous sommes ouverts à vos suggestions. Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter et votre problème sera traité rapidement. Notre « équipe d’assistance » est disponible 24h/24 et 7 j/7 pour vous fournir une assistance et résoudre toute préoccupation que vous pourriez avoir.
Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com
Nous ferons de notre mieux pour que votre expérience avec nous vaille la peine d’une note de 5 étoiles.
Cordialement,
Rupam
Équipe AfterShip
Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!
It’s good atleast it’s my first time don’t know much about it
great app. Really help my customers stop worrying about their shipment. Especially offering international shipping like we do. Our business smoothphonecase.com is international and we have lots of orders that need tracking thanks to after ship we are able to do that.
Nice support team. Very responsive always be online. Just talk to them and the instruction is very detailed. Will love to use this
I used this app to set up my tracking. The support was fast accurate. They even went as far to remove the Branding for me.
Terrible experieince. back and forward with their support staff with NO SOLUTION STILL TO THIS DATE. I was charged 70 euro for nothing! CAREFUL with this app, we used it for tracking but they were importing our orders which racked up a 70 euro bill which we didnt know off! There support has helped us with nothing either. I would give it 0 stars if I could. Still no help!!!!!
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We do understand that you are not happy with the extra shipment charges. It is important to note that you are currently subscribed to our Essential 100 plan, which includes allowances for up to 100 shipments per month. Any shipments exceeding this limit will incur an additional charge of $0.08 per shipment.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com