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Good assistance , I recommand this app. I had a problem on my tracking page and IT solved it within 2 days.
Hello,
Thank you for your kind words.
We are really eager to know how we can make your experience a 5 star one.
You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
Riyaz
If you are having any trouble good luck getting any sort of help. Every other app has a live chat feature to get help and with this app it takes days and they don't even answer your questions when they do respond. I chose this app because I saw it was the largest and other trusted brands use it but for dropshipping especially beginners this app will just frustrate you and waste your time.
great service, thank you to the after ship support for a quick and well done job. I recommand. Clément
Very easy to install, and customer service helped me each time I had a question with a quick response. Makes tracking a lot easier.
The audience is very prompt and cool. They care about their customers. They are open to other requests.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
The app could offer a little more branded experience, but it's good. For tracking orders its great. It really works well if you set it up properly. I like to put a track your order link on the order page, and in the emails it sends out. Which is totally possible with aftership.
Especially for dropshipping, this is great. If you physically mail out your own products like I do in a couple of my businesses, I prefer shipstation because it does all of the extra shipping stuff that we require. But for my dropshipping sites, I just use aftership and its great.
Still haven't been able to use this yet. At first the customer service was fast, but they just keep responding slower and slower. At first it was taking 3 days to hear back, now it's been almost a week and still haven't heard anything back. I've had to write follow up emails just to get a response, but this time I'm still waiting.
Hey,
We are sad to hear that your experience with us didn’t hit the mark.
We dropped the ball this time and we apologize.
But we are all ears. Tell us what we can help you with and what are your expectations using AfterShip. We will try our best to assist you on the same.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Feel free to reach out to them via live chat.
After ship helps me eliminate most of the enquiry and most time consuming question, where is my shipment went? By using aftership the customer can check using the track button provided by after ship to trace the shipment and I highly recommend it
THIEFS! Beware they have plans called "FOREVER FREE 0$/Month". Lo and behold you get a charge on your credit card statement for $300 for excess shipments at $0.5/shipment. these guys are professional scammers.
The application is quite advance with their options. You can do a lot of things with the app just need a little time to get used to it. Great support so far